Hertz Car Rental Introduce
Welcome to the essential guide for New Yorkers needing reliable and convenient car rental services in the Rochester area. Whether you're a local planning a weekend getaway from the city, a resident needing a temporary replacement vehicle, or a business traveler arriving at the airport, securing the right transportation is key to a smooth journey. Hertz Car Rental, located near the Frederick Douglass Greater Rochester International Airport (ROC), offers a globally recognized brand experience coupled with the local convenience you expect.
As a well-established car rental agency, Hertz aims to provide a broad range of vehicles to suit various needs, from economical cars perfect for navigating city streets and saving on gas, to more spacious SUVs for family trips across New York State. While the brand is world-renowned, this specific location serves as a critical transportation hub for those moving through the Greater Rochester region and beyond. We aim to provide you with the necessary factual details to make your rental decision easy and informed.
The Hertz Car Rental location we are reviewing is situated strategically for ultimate travel convenience, particularly for those flying into or out of the city. Though the primary terminal counter at ROC is located at 1200 Brooks Avenue, this address on Airport Way often corresponds to a key operational or service point within the broader airport area. Given its proximity to the Frederick Douglass Greater Rochester International Airport (ROC), accessibility for both air travelers and local residents is high.
The specific address provided is:
240 Airport Way, Rochester, NY 14624, USA
This address is central to the airport's surrounding area, making it straightforward to reach by various means. For drivers, the location features on-site parking, a critical convenience for local users performing a vehicle swap or leaving their personal car during their rental period. Recognizing the diverse needs of its New York customer base, the facility is confirmed to include key accessibility features, ensuring that all customers can manage their rental process with ease.
Hertz Car Rental is a full-service agency that extends a variety of services typically associated with a major international brand, catering to both standard rentals and specialized needs. Based on the car rental agency type and public data, the primary services include, but are not limited to, the following:
- Short-Term Vehicle Rentals (Daily, Weekly)
- Long-Term / Monthly Rentals for extended stays or projects
- A diverse fleet selection, generally including Economy, Compact, Mid-size, Full-size Sedans, SUVs (Small, Medium, Large), and potentially Minivans or Trucks
- Online Reservation and Booking Management
- Optional Rental Add-ons (e.g., GPS navigation, child safety seats)
- Collision Damage Waiver (CDW) and Supplemental Liability Insurance (SLI) options, subject to New York State regulations
- Customer Support for rental inquiries and changes
When choosing a car rental service in the New York region, the features of the location itself can significantly impact your experience. This Hertz location prioritizes convenience and accessibility for its patrons:
- Payment Flexibility: Accepts major Credit cards and Debit cards for rental payments and holds (note that policies for debit card use often require additional verification, such as a soft credit check, as is standard practice in the industry).
- Accessibility: The facility ensures a welcoming experience for all customers by offering a Wheelchair accessible entrance and a Wheelchair accessible parking lot. This commitment to accessibility is a key highlight for many users.
- On-Site Parking: Convenient On-site parking is available, which is particularly useful for local customers driving their own vehicle to the location before picking up their rental.
- Brand Reliability: Renting from a globally recognized brand like Hertz provides an assurance of a standard level of maintenance, service, and a nationwide network of support should you travel across state lines.
It is important for customers to always confirm their specific vehicle type and any unique requests when booking, particularly given the dynamic nature of rental fleet availability, which can sometimes be impacted by high demand or recent events. While most major rental companies maintain a wide variety of vehicles, specific models like the Nissan Rogue are often among the most frequently booked in the Rochester area due to their balance of size and fuel efficiency.
For direct reservations, inquiries about available fleet, specific location hours, or to address any existing booking questions, you can use the following provided contact information. We recommend confirming details, especially operational hours, directly with the location prior to your arrival, as this is a standard best practice in the travel industry.
Address: 240 Airport Way, Rochester, NY 14624, USA
Phone: (585) 328-3702
Mobile Phone: +1 585-328-3702
Please note that this contact information is tied to a specific local branch serving the Rochester area. If you are calling from outside of the area or dealing with a national reservation, you may also utilize the main Hertz customer service lines for broader support.
Choosing a rental car agency is about balancing convenience, reliability, and value. For New Yorkers and travelers in the Rochester area, there are several compelling reasons to consider this Hertz Car Rental location for your ground transportation needs.
Firstly, the location's proximity to the Frederick Douglass Greater Rochester International Airport (ROC) makes it an excellent choice for air travelers looking for a seamless transition from flight to road. Being located within the immediate airport ecosystem simplifies logistics significantly, particularly for those unfamiliar with the area.
Secondly, the strength of the Hertz brand is a major factor. It signifies a large, professionally maintained fleet that generally adheres to high standards of quality and cleanliness. While it is always prudent to inspect your specific rental vehicle upon pickup, the brand's reputation is built on delivering reliable cars. Moreover, the ability to pay using widely accepted methods, including Credit cards and Debit cards, offers payment flexibility to a broad customer base.
Thirdly, the documented commitment to accessibility, including a Wheelchair accessible entrance and Wheelchair accessible parking lot, makes it a welcoming option for all members of the New York community and visitors with mobility considerations. This inclusivity is a vital component of modern, professional service.
Finally, for local users, the convenience of On-site parking is an often-underestimated feature, eliminating the hassle of finding a secondary parking spot for your personal vehicle while you are away or using the rental. When combined with the variety of vehicle types available—from compacts for urban driving to SUVs like the frequently-booked Nissan Rogue for longer trips across New York State—Hertz presents a practical, dependable solution for all your car rental requirements in the Rochester region. Always remember to book your vehicle in advance, especially during peak travel seasons, to secure the best rates and the exact car class you need for your New York adventure.
Hertz Car Rental Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Parking
- On-site parking
Hertz Car Rental Photos
Hertz Car Rental Location
Hertz Car Rental Reviews
All they had was Kia, when every Kia in town being stolen! Thanks but no Thanks!
December 26 · Love My CITYWould give 0 if I could. No one answers the phone.
August 06 · Steven CarreraWorst customer service with very rude agents
December 16 · Andrew Ferguson- July 09 · James Bradam
- June 23 · J Diaz
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