Angel's Heart Medical Transportation LLC

- 140 Metro Park Suite 9, Rochester, NY 14623

For residents across New York, especially those in the Greater Rochester Area, navigating life with mobility challenges or securing reliable transportation to crucial medical appointments can often feel like a significant hurdle. Angel's Heart Medical Transportation LLC is a vital service provider in this niche, classified as both a handicapped transportation service and a general transportation service, focusing specifically on non-emergency medical needs. Located conveniently in Rochester, NY, this company is dedicated to removing the stress and difficulty associated with getting to and from healthcare facilities, offering a critical layer of dependable support to the local community.

The core philosophy of Angel's Heart Medical Transportation centers on professionalism, dependability, and compassionate assistance. This is evident in the feedback from local users who have consistently praised the service. One New York customer noted that the drivers are "professional in customer service, dependability and assistance," ensuring that the rider feels "safe." Another observer, seeing the service in action at local medical places, remarked on the kindness and patience of the drivers while "dropping off and picking up a wheelchair patient." This focus on the human element—taking the time necessary to treat every passenger with dignity and care—is what sets a specialized transportation service apart from a general taxi or livery service.

In the New York healthcare landscape, where appointments are frequently scheduled across vast medical campuses or multiple specialty centers, timely and safe transport is paramount. Angel's Heart Medical Transportation is structured to handle this complexity, providing transportation for a comprehensive list of destinations, including dialysis clinics, physical therapy sessions, and vital follow-up visits. They understand that for many New Yorkers, this service is not a luxury, but a necessity that directly impacts health outcomes and overall quality of life. By accepting both specialized payment arrangements, such as working through Medical Answering Services (MAS) for Medicaid clients, and offering private pay options, they strive to be accessible to a wide demographic within their service area.

Their commitment to serving the community is further reflected in their fully accessible office location and their core service being centered around wheelchair transportation. This is more than just a ride; it is a door-through-door assistance program designed to ease the burden on patients, their families, and the staff at medical facilities. By operating with set office hours from Monday to Friday, and offering Saturday service by appointment, Angel's Heart Medical Transportation maintains a structure that is both professional and adaptable to essential medical scheduling.

Angel's Heart Medical Transportation LLC is strategically situated in a professional office park in Rochester, making it a central base of operations for serving the Greater Rochester Area. This location helps facilitate timely dispatch and management of non-emergency medical trips across the region.

The corporate office details are as follows:

• Physical Address: 140 Metro Park Suite 9, Rochester, NY 14623, USA

While the nature of their work means that most customer interactions occur during pick-up and drop-off at medical sites, the main office maintains specific hours for administrative and client services:

• Monday – Friday: 8:00 AM – 5:00 PM
• Saturday: By Appointment
• Sunday: Closed

For the convenience of staff, clients, and visitors scheduling or managing services in person, the facility prioritizes accessibility, which is a reflection of their commitment to the disabled community:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

These features ensure that those visiting the administrative offices can do so without facing unnecessary physical barriers.

Angel's Heart Medical Transportation LLC specializes in providing non-emergency, compassionate transportation, primarily catering to individuals who require assistance, including those who use wheelchairs. Their comprehensive service list is designed to cover virtually every non-urgent medical and care-related transport need for New York residents:

• Non-Emergency Medical Transportation (NEMT) to and from a wide array of medical facilities and appointments.
• Transportation for specific, routine treatments, including Dialysis Clinics and Physical Therapy.
• Transfer services for residents of care facilities such as Nursing Homes and Assisted Living Facilities to their appointments.
• Hospital Discharges and rides for Non Emergency Hospital Visits where safe transfer is required.
• Routine health and wellness appointments, including visits to the Dental Appointment or other specialty doctor’s offices.
• Specialized patient services, including transport for Adult Day Care and Pulmonary And Cardiac Rehabilitation programs.
• Dedicated Wheel Chairs and Specialized Transportation services for individuals with limited mobility.
• Flexible payment options, including coordination through Medicaid’s Medical Answering Services (MAS) and Private Pay arrangements.
• Standard Drop Off services to any designated non-medical destination as part of their general Transportation service.

The key operational features and service highlights that make Angel's Heart Medical Transportation a preferred choice in the Rochester, NY area are built around safety and compassionate care:

• Focus on Handicapped and Wheelchair Transportation: Their primary service category is Handicapped transportation service, indicating that their fleet and staff are equipped and trained specifically for the safe and comfortable transport of individuals using mobility aids.
• Professional and Dependable Drivers: User reviews consistently highlight the drivers' professionalism, customer service, and dependability, noting their patience and willingness to provide necessary assistance to ensure client safety.
• Extensive Coverage for Medical Needs: The broad range of appointments covered—from Dialysis Clinics to Hospital Discharges—ensures that nearly all non-emergency medical transport needs are met.
• Accessibility: The administrative office at 140 Metro Park includes a Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating a commitment to accessibility from the ground up.
• Payment Flexibility: They work within the complex New York medical system by facilitating trips for Medicaid beneficiaries and also directly accepting Private Pay clients.

To book a ride, inquire about scheduling, or discuss payment and service needs for non-emergency medical transportation in the Rochester, NY region, please use the following contact details:

• Address: 140 Metro Park Suite 9, Rochester, NY 14623, USA
• Phone: (585) 558-4135
• Mobile Phone: +1 585-558-4135

For residents of New York, particularly in the Rochester area, who need reliable, safe, and compassionate medical transportation, Angel's Heart Medical Transportation LLC is demonstrably a superior choice. What makes them worth choosing is their specialized focus. Unlike general transportation providers, this company is structured and certified as a Handicapped transportation service, meaning their fleet is properly equipped with wheelchair accessibility and their drivers are trained to provide hands-on assistance. They are not just driving; they are providing care-focused support.

The strong, consistent positive feedback from customers underscores the quality of this commitment. When choosing a medical transport provider, dependability is the single most critical factor—missing a dialysis or physical therapy appointment can have serious health consequences. Being consistently referred to as the "best medical transportation service in Rochester" and noted for the patience and professionalism of the drivers suggests a reliability that is crucial for New York users relying on their service for life-sustaining appointments.

Furthermore, the breadth of services, which covers the full spectrum of non-emergency needs from Adult Day Care drop-offs to complex Hospital Discharges, ensures that patients do not need to juggle multiple providers. By offering clear mechanisms for both Medicaid and Private Pay clients, Angel's Heart Medical Transportation makes accessing this essential service straightforward and stress-free, ensuring that every New Yorker can reach their healthcare destination safely and on time. Their dedication to the safety and comfort of individuals using Wheel Chairs makes them the responsible and empathetic local partner for all non-emergency medical travel.

Angel's Heart Medical Transportation LLC

140 Metro Park Suite 9, Rochester, NY 14623, USA