National Car Rental

- 4100 Donald Douglas Dr, Long Beach, CA 90808

For professionals and frequent flyers arriving in Southern California, particularly through the Long Beach Airport (LGB), speed, convenience, and control over the rental process are paramount. National Car Rental at 4100 Donald Douglas Dr is strategically located to cater to this exact clientele, providing direct access to its fleet right from the airport terminal area. National is globally recognized for its focus on the frequent traveler, with its flagship loyalty program, the Emerald Club, designed to bypass the traditional counter process and allow members to quickly select their own vehicle and drive off—a massive time saver for anyone with a tight schedule.

This Long Beach location provides a comprehensive array of vehicles, from economical compact cars perfect for navigating the dense traffic of Los Angeles and Orange Counties to larger premium and luxury vehicles suitable for corporate travel or stylish California road trips. As an on-airport rental facility, it integrates seamlessly with the overall LGB experience, which itself is often praised for its ease of use compared to the massive size of LAX. The Long Beach area is a key coastal hub, offering access not only to its own vibrant downtown and waterfront attractions but also serving as a perfect starting point for destinations across the Southland, including Anaheim’s theme parks, Orange County beaches, and San Diego.

A significant and noteworthy characteristic of this specific National Car Rental location is its status as a women-owned business. This distinction adds a layer of community support and local enterprise to a globally recognized brand, which may appeal to customers who prioritize supporting diverse business ownership. Furthermore, the agency supports its customers with robust accessibility features, including wheelchair-accessible entrances and parking, and offers valuable discounts, such as those for active military members, reflecting a commitment to broad customer service. Payment flexibility is high, accepting major credit cards, debit cards, and modern NFC mobile payment options.

However, the customer experience at any given rental location can vary, and public reviews for this Long Beach branch are mixed. While one customer highlights "fantastic customer service, quick pick up, and smooth return process," which aligns with National's core mission, another review describes a significantly negative experience involving rude, confrontational staff and difficulty in resolving a simple reservation issue. This suggests that while the processes and fleet may be top-notch, the level of counter-service interaction can be inconsistent. Frequent travelers relying on the Emerald Club benefits should still find the 'skip the counter' service to be the most reliable feature, but those requiring in-person assistance should prepare for potential delays or challenges. It is always wise to have reservation details and policies readily accessible.

The National Car Rental branch is perfectly situated to serve travelers utilizing the Long Beach Airport (LGB), making it an ideal choice for both business and leisure travel into the area. Its convenient on-airport location ensures minimal transfer time between the terminal and your rental vehicle.

Address: 4100 Donald Douglas Dr, Long Beach, CA 90808, USA

Located directly on the airport premises, the facility is easily accessible from all arrivals at LGB. Donald Douglas Drive is the primary road connecting to the airport terminals and the surrounding city streets, offering a quick exit onto major freeways like the 405 and 710, which provide excellent connectivity to Los Angeles, Orange County, and the greater Southern California area.

The facility has been verified to support customer needs with crucial accessibility features:

• Wheelchair Accessible Entrance: Ensuring a comfortable and easy entry into the rental office for all patrons.
• Wheelchair Accessible Parking Lot: Dedicated and compliant parking spaces are available to accommodate renters with disabilities.

Operating hours for this airport location are typically extensive to cover flight schedules, running from early morning until late evening seven days a week. For off-hours returns, a dedicated drop-box is available, allowing customers to park the vehicle in National's designated spot and deposit the keys for a streamlined and swift departure.

National Car Rental at LGB provides a comprehensive range of services tailored to both corporate and individual renters:

• Extensive Vehicle Fleet: Offers over 30 car classes, ranging from Compact and Economy vehicles to Full-Size, Premium, Luxury Sedans, Convertibles, SUVs, and even Specialty vehicles like electric and hybrid options.
• One-Way Rentals: Available for travel across the US and Canada, though restrictions may apply to certain specialty or large passenger vehicles. Vehicles are generally not permitted to be driven into Mexico.
• Loyalty Program (Emerald Club): A key feature offering members the ability to bypass the counter, select their own car from the designated "Emerald Aisle," and earn free rental days or frequent flyer/hotel points.
• Corporate Account Benefits: Dedicated business rental programs provide competitive rates, compliance tracking, and benefits for employee travelers, including access to Emerald Aisle and 'No Second Driver Fees' for business associates.
• Payment Flexibility: Accepts all major Credit Cards, Debit Cards, and utilizes NFC Mobile Payments (such as Apple Pay or Google Pay) for convenience. A security deposit is typically required upon rental.
• Optional Coverage and Extras: Includes services such as Loss Damage Waiver (DW), Extended Protection, Personal Effects Coverage (PEC), GPS devices, child seats, and various refueling options (Prepay Fuel, We Refill, You Refill).
• After Hours Service: Facilitates easy key drop-off for rentals returned outside of operational hours, ensuring a quick and stress-free return process.

Several unique and value-added features distinguish the National Car Rental Long Beach Airport branch:

• Women-Owned Business: The operation identifies as a women-owned enterprise, offering customers an opportunity to support a diverse, local business partner within a major national brand framework.
• Emerald Club Experience: The centerpiece for frequent travelers, allowing them to 'Be the Boss of You' by skipping the counter and choosing any mid-size or better vehicle on the Emerald Aisle while only paying the mid-size rate.
• Active Military Discounts: Provides special rates and benefits for active military personnel, recognizing and offering value to those who serve.
• Airport Convenience (LGB): Located at the efficient Long Beach Airport, the process is inherently less congested and generally faster than at larger regional hubs, providing a quick start to any trip.
• Seamless Technology Integration: Utilizes NFC mobile payments at the counter and offers the National Car Rental mobile app for digital management of reservations, check-in, and account details.
• Diverse Luxury and Specialty Fleet: The availability of higher-end vehicles, including luxury convertibles, electric vehicles (EVs) like Tesla models, and premium SUVs, caters to both discerning business travelers and tourists looking for an elevated California driving experience.
• No Second Driver Fees (for members): A significant benefit for Emerald Club members, allowing family members or business associates to drive without the customary additional charge.

For general inquiries, reservation assistance, or to confirm your Emerald Club benefits, please use the contact information for the Long Beach Airport location:

Address: 4100 Donald Douglas Dr, Long Beach, CA 90808, USA

Phone: (833) 740-1719

For travelers in the California region, especially those frequently flying into the Long Beach Airport (LGB) for business or pleasure, National Car Rental is worth choosing primarily for its unparalleled emphasis on speed and efficiency through the Emerald Club. If you are a member of this program, the ability to bypass the counter, select your own car from the lot (Midsize and above), and receive the reserved Midsize rate is a competitive advantage that can save significant time and minimize stress after a flight. This makes it a preferred option for the road warriors who value control and a quick transition from plane to freeway.

Furthermore, choosing this particular location allows you to support a women-owned business while benefiting from a major company's resources and fleet diversity, which includes specialty and luxury options often sought after in Southern California. The generous policies, such as the active military discount and the 'No Second Driver Fees' for members, add substantial value. However, new customers or those who require detailed counter service should be aware of the mixed reviews regarding staff interaction. To ensure a positive experience, it is highly advisable to complete as much of the check-in process as possible via the mobile app, rely on the Emerald Aisle if eligible, and contact the national customer service line rather than the local desk if any complex issue arises during the pick-up process. Ultimately, for the time-conscious traveler, the systemic efficiencies provided by the Emerald Club and the convenience of the LGB location make this National branch a compelling choice for navigating the diverse landscapes of Southern California.

National Car Rental

4100 Donald Douglas Dr, Long Beach, CA 90808, USA