Payless Car Rental

- 2055 Alcoa Hwy, Alcoa, TN 37701

For travelers arriving in East Tennessee via McGhee Tyson Airport (TYS) or for local residents in Alcoa, Knoxville, and the wider Blount County area needing temporary transportation, the Payless Car Rental facility provides an affordable and convenient solution. Situated right on Alcoa Highway, this branch functions as a key car rental agency and van rental agency, serving the needs of both business commuters and vacationers exploring the scenic landscapes of the Volunteer State. Whether you're planning a drive into the Great Smoky Mountains National Park or simply need a temporary vehicle while yours is in the shop, a reliable rental can be the foundation of a stress-free experience.

Payless Car Rental is known for offering competitive rates on a variety of vehicles. The facility on Alcoa Highway strives to make the rental process as straightforward as possible, a feature highly valued by busy local customers. The company's commitment to providing special benefits, such as active military discounts, appeals to the significant population of military personnel and veterans in Tennessee.

Customer experiences at this location, as with many service providers, tend to show a mix of highs and lows. While the staff at both pickup and drop-off have been consistently praised for being "very friendly" and receiving high ratings for their demeanor, some renters have reported significant issues. These concerns frequently revolve around a mismatch between the reserved vehicle class and the car provided, with attempts to charge more for the correct vehicle. Furthermore, cleanliness has been a point of contention, with reports of dirty cars, caked food crumbs, and strong odors—factors that can severely impact the start of any Tennessee journey. It is always wise for customers to inspect their rental thoroughly upon collection.

The Payless Car Rental branch is situated at a highly advantageous location, especially for air travelers, as the address directly corresponds to the McGhee Tyson Airport (TYS) rental car facilities.

The official address is:

2055 Alcoa Hwy, Alcoa, TN 37701, USA

This location places it on the main thoroughfare, Alcoa Highway (US-129), which connects Alcoa and the airport directly to Knoxville. For customers flying into TYS, the rental counters and vehicle lot are typically found immediately across from the baggage claim area, streamlining the transition from flight to road. The ease of access extends beyond travelers, as locals in the surrounding towns of Maryville, Lenoir City, and Knoxville can quickly reach the facility without extensive highway travel.

To ensure service is available to everyone in the Tennessee community, the facility features important accessibility accommodations. These include a Wheelchair accessible entrance, providing smooth entry into the rental office, and a designated Wheelchair accessible parking lot, offering convenient space for those with mobility requirements. Furthermore, customers will find On-site parking available for their personal vehicles while they use a rental, a significant convenience for local renters.

Operating as both a car rental agency and a dedicated van rental agency, the Alcoa branch offers a substantial fleet designed to meet a broad spectrum of transportation demands across Tennessee.

• Diverse Vehicle Fleet: Payless typically offers a full range of passenger vehicles. This includes budget-friendly economy cars for simple city driving, comfortable compact and intermediate sedans for longer trips through the mountains, full-size cars, and popular SUVs for family excursions or navigating varied terrain. They also frequently feature minivans for larger groups.
• Van Rental Services: A key specialization of this branch is its capacity for Van rental agency services. This is invaluable for groups, large families, sports teams, or event organizers, with options often including 7-passenger minivans and larger 12- or 15-passenger vans. This service is essential for group travel across Tennessee.
• Convenient Payment Methods: To simplify transactions, the agency accepts a wide variety of modern payment options. Customers can secure their rentals using major Credit cards and Debit cards. Additionally, the location is set up to handle quick and secure payments through NFC mobile payments, catering to the efficiency preferred by most travelers.
• Extra Equipment Rental: Customers can enhance their journey with optional rentals, which often include GPS navigation systems to assist in exploring unfamiliar areas of Tennessee, as well as child and booster seats for family safety.
• Extended Roadside Assistance: For peace of mind on the road, Payless offers optional Extended Roadside Assistance packages that typically cover essential services such as emergency towing, jump starts, flat tire changes, and lockout assistance.

Several distinct highlights make this Payless location a preferred choice for many travelers and residents in the Knoxville metropolitan area.

• Commitment to Military Support: The location promotes Active military discounts. For the significant number of service members, veterans, and their families in East Tennessee, this benefit provides welcome savings on personal travel, reflecting appreciation for their service. Customers should inquire directly for the most current discount details and eligibility requirements, as policies can be subject to change.
• Airport Convenience: Being housed directly at the McGhee Tyson Airport (TYS) makes it one of the most accessible options for inbound air travelers, eliminating the need for complex off-airport shuttles.
• Assured Accessibility: The facility’s features, including a Wheelchair accessible entrance and Wheelchair accessible parking lot, confirm its dedication to providing service that is easily utilized by all members of the community, regardless of mobility.
• On-site Parking for Personal Cars: The availability of On-site parking is a crucial highlight for local customers needing a rental for a short-term purpose, offering a secure place to leave their own vehicle.

For reservations, inquiries about the fleet, or current rental policies, customers can contact the Alcoa Payless Car Rental branch using the information below:

Address: 2055 Alcoa Hwy, Alcoa, TN 37701, USA

Phone: (865) 983-3446

Mobile Phone: +1 865-983-3446

This location typically operates with extended airport hours, making it highly accessible for both early morning and late-night arrivals.

The Payless Car Rental on Alcoa Highway is worth choosing for its unbeatable combination of location and specialized services. The unparalleled convenience of renting a car directly at the McGhee Tyson Airport (TYS) saves valuable time for travelers. Furthermore, its dual role as a Car rental agency and a dedicated Van rental agency ensures that it can cater to nearly every vehicle requirement, from a compact sedan for a solo business trip to a 15-passenger van for a large group exploring the Tennessee countryside. The offering of Active military discounts also stands out as a direct benefit to a significant portion of the local demographic.

While the convenience and special pricing are strong incentives, the personal touch of the staff is a major draw. Customer feedback specifically mentions that the staff at the counter are "very friendly" and worthy of a perfect rating, which indicates a positive human element that is crucial in the travel industry. However, potential customers should be mindful of the occasional, though notable, reported issues concerning vehicle cleanliness and the accuracy of the reserved vehicle class. It is strongly recommended to confirm the car's size and inspect the interior thoroughly before leaving the lot. By combining the facility's excellent accessibility and the staff’s friendly demeanor with careful pre-departure checks, customers can leverage the benefits of this convenient Alcoa rental agency to ensure a smooth and pleasant journey throughout Tennessee.

Payless Car Rental

2055 Alcoa Hwy, Alcoa, TN 37701, USA