Dollar Car Rental Introduce
When arriving in East Tennessee, whether for business in Knoxville, a family getaway to the Great Smoky Mountains, or a visit to the charming communities of the region, reliable transportation is non-negotiable. Dollar Car Rental, conveniently located at McGhee Tyson Airport (TYS) in Alcoa, serves as a prime transportation service ready to meet the diverse needs of Tennessee travelers. Known for offering a value-driven selection of vehicles, this location provides the easy access and essential services required for a smooth start to any journey in the Volunteer State.
The agency’s operational structure is part of a larger corporate family, being a subsidiary of The Hertz Corporation. This affiliation is often visible on-site, where customer reviews confirm that the counter operations are sometimes handled by Hertz staff, a collaboration that ensures service continuity and coverage. Customers have praised this combined service approach, highlighting the "extremely kind and friendly (Southern Hospitality)" assistance received, which made the check-out process quick and efficient. This blend of friendly local service with the backing of a major international brand is a distinct advantage for customers seeking both affordability and reliability.
Moreover, this particular Dollar Car Rental location identifies as women-owned, a key local distinction that speaks to its commitment to diversity and community involvement in the business landscape of Tennessee. The focus on customer convenience is further demonstrated by streamlined processes, such as the effortless experience of dropping keys in an overnight box for early returns, ensuring a fast, no-fuss exit from the rental agreement. Reviews consistently point to a "perfect rental experience" where "everything went as expected" and was "reasonably priced," underscoring the brand’s promise of straightforward, affordable vehicle hire.
Their vehicle availability often surprises customers; one reviewer mentioned being "pleasantly surprised" with a late model Nissan Sentra that "drove better than expected," which suggests a well-maintained and modern fleet is on hand. Whether you are seeking a small, economical sedan for city travel, a rugged SUV for mountain adventures, or a full-size van for a group trip, the airport location is equipped to deliver a dependable car that allows you to explore the beauty and attractions of East Tennessee with freedom and confidence.
The location of Dollar Car Rental is arguably one of its greatest assets for travelers flying into the Knoxville area. It is situated directly within the McGhee Tyson Airport (TYS) facility, providing immediate, hassle-free access right after baggage claim.
The official address is: 2055 Alcoa Hwy, Alcoa, TN 37701, USA.
This placement means less time spent on shuttle buses or navigating off-site rental facilities. The drive from the airport provides immediate access to Alcoa Highway (US-129), leading directly into Knoxville to the north or connecting quickly to the highways that head towards the Great Smoky Mountains National Park to the southeast.
Accessibility for all customers is a priority at this facility, ensuring a comfortable experience from arrival to departure:
- Wheelchair Accessible Entrance: The rental counter area, being inside the airport terminal, provides easy entry for all mobility needs.
- Wheelchair Accessible Parking Lot: Dedicated accessible parking is available for both short-term parking and the rental car staging areas.
- On-site Parking: Ample on-site parking is available for customers picking up or dropping off, contributing to the seamless flow of the process.
As a full-service transportation provider at a major Tennessee airport, Dollar Car Rental offers a comprehensive suite of services tailored to both leisure and business travelers.
- Extensive Onsite Vehicle Fleet: Customers can select from a wide range of popular vehicle classes, including economical compact cars, mid-size and full-size sedans, and various sizes of SUVs—ideal for traversing the diverse terrain of Tennessee.
- Flexible Payment Solutions: To maximize convenience, the agency accepts multiple forms of payment:
- Major Credit Cards
- Debit Cards (with certain restrictions, typically requiring a ticketed return travel itinerary at airport locations)
- NFC Mobile Payments (for modern, tap-and-pay transactions)
- Onsite Services: Being located within the airport means all services, from counter interaction to vehicle pick-up and return, are handled seamlessly on the premises.
- Express Rental Options: Programs like Dollar Express Rewards are available to expedite the rental process for frequent customers, allowing for faster pick-up and drop-off, including the convenience of overnight drop boxes for key returns.
- Early Return Credit: A valuable service highlight noted by customers is the ability to receive a credit to their card for returning a vehicle a day earlier than planned, demonstrating a commitment to fair and flexible billing.
Several distinct features make the Dollar Car Rental location at McGhee Tyson Airport a preferred choice for the Tennessee user.
- Active Military Discounts: The agency proudly offers discounts and special benefits to active military personnel and veterans, demonstrating appreciation for service. This often includes fee waivers for additional drivers or underage drivers, a significant cost saving.
- Identifies as Women-Owned: This local business distinction emphasizes a commitment to diversity in ownership and may appeal to customers who value supporting women-led enterprises in the Knoxville-Alcoa area.
- Streamlined Airport Experience: The convenience of having the counter and vehicles located right in the TYS terminal area simplifies arrival and departure, minimizing travel-day stress.
- Efficient Rental/Return Process: From the rapid check-in process, even when co-handled by a partner brand like Hertz, to the ease of using an overnight drop box for returns, the operations are designed for speed and customer time savings.
- Southern Hospitality: Customer feedback frequently highlights the "extremely kind and friendly" nature of the counter staff, ensuring a welcoming and pleasant start to a trip, which is a hallmark of great service in the Tennessee region.
For booking, inquiries, or to confirm the specific requirements for utilizing a debit card or military discount, please use the following contact details.
Address: 2055 Alcoa Hwy, Alcoa, TN 37701, USA (McGhee Tyson Airport, TYS)
Phone: (865) 342-3250
For anyone in or visiting the Tennessee area, choosing Dollar Car Rental at McGhee Tyson Airport is an excellent, value-driven decision, especially for those prioritizing affordability, accessibility, and unique benefits. The dual commitment to offering active military discounts and identifying as a women-owned business sets a positive tone of inclusivity and community support. The ability to pay using credit cards, debit cards (with airport-standard conditions), and modern NFC mobile payments provides unparalleled financial flexibility, catering to virtually every traveler's preference.
Furthermore, the logistical convenience of the location—being directly at the airport—combined with the efficiency of the service, from quick counter processing to accommodating early returns with a proper credit, significantly reduces the typical friction points of vehicle rental. The consistently reported "kind and friendly" staff ensure that the service matches the Southern Hospitality expected in Tennessee. When the goal is to rent a reliable, late-model vehicle at a reasonable price, with a process that is both fast and fair, Dollar Car Rental at TYS represents a smart and dependable choice for navigating the mountains, cities, and highways of Tennessee.
Dollar Car Rental Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Dollar Car Rental Photos










Dollar Car Rental Location
Dollar Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1We picked Dollar Car Rental simply because they had cars available. We were pleasantly surprised that everything ran so smoothly. We were the first to the counter, although noone was there. The desk was being handled by Hertz as indicated by a small sign. The desk help was extremely kind and friendly (Southern Hospitality) and it went quickly and we were on our way in a late model Nissan Sentra, that also drove better than expected. It was relatively clean (not perfect due to some sap marks). We had to return a day early and that went really well with a credit to our card. All in all it was a very good experience and reasonably priced.
September 22 · Nick BrakbandPerfect rental experience. I reserved my car, picked a pick up time -- returned the car, dropped the keys in the overnight box and received my receipt within a day. Everything went as expected! It was a great trip -- in the Smokey Mountains!
October 15 · Jennifer AdlerThe Dollar car rental service at Knoxville airport is great. I did not wait for long, and the ladies at the desk were very nice and helpful. The return was super easy and fast. Will rent car from them again.
October 16 · Esther JiThe car was great. The rental was not a problem. I left my wallet in the car and when it was returned to me my money was missing. Over $300 in cash because I was traveling. Someone called me but left no message and let me know they had my wallet. I was still in the airport, I could have retrieved it. I feel taken advantage of. Robbed. No I don’t want to rent from them again.
September 02 · Kimberly HickmanNoone in line at the Thrifty/Hertz/Dollar rental counter except for myself and one person behind me. The AVIS line next to us was very long. I budgeted 1 hr 15 minutes to deboard my plane and leave with our rental. The whole process took less than 20 minutes! Returning my vehicle literally consisted of me driving into the parking garage and handing the attendant my key while lowering my window. I highly recommend Thrifty Rental to anyone travelling throught Knoxville airport
October 03 · Jordan Williams Wilson
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