Avis Car Rental Introduce
For residents and visitors in the San Fernando Valley region of Southern California, reliable transportation is a necessity, whether for navigating the local Northridge area, commuting through Los Angeles County, or embarking on a weekend getaway. Avis Car Rental, situated at 9545 Reseda Blvd, stands as a key local provider, offering a wide array of vehicles to meet diverse travel and logistics needs. Operating as both a full-service Car Rental Agency and a Van Rental Agency, this location is a resource for everything from compact commuter cars to spacious passenger vans.
The experience at this branch, like many high-traffic local businesses in the expansive Los Angeles area, can be varied. While one customer praised their "great experience with the staff and booking website," highlighting an "easy booking process" and "good prices" that allowed them to adjust a weekend trip seamlessly, another long-time renter expressed significant frustration. The contrasting feedback pointed to excellent online experience and staff helpfulness in one instance, while another raised concerns about communication—specifically, a perceived refusal to answer the phone—and vehicle availability, mentioning what they believed to be a lack of vehicles despite visible inventory, especially concerning the Uber rental program. This indicates that while the online booking and pricing structure are effective, users should be mindful of direct communication and potentially reserve in advance to confirm specific vehicle types.
Regardless of the fluctuating in-person interactions, Avis as a brand commits to certain standards, ensuring that their Northridge location provides professional service backed by national resources. This includes a commitment to competitive pricing and an accessible, diverse fleet, making it a viable option for your next rental need in the California sun.
The Avis Car Rental branch is conveniently located in Northridge, a prominent neighborhood in the city of Los Angeles, California. Its central positioning on Reseda Boulevard makes it easily reachable for residents across the San Fernando Valley and those traveling through the area. The precise details are as follows:
- Address: 9545 Reseda Blvd, Northridge, CA 91324, USA
- Wheelchair Accessible Entrance: Ensuring smooth and unimpeded access into the office for customers using wheelchairs or other mobility devices.
- Wheelchair Accessible Parking Lot: Dedicated, properly marked parking spaces are available to make arriving and departing easier for patrons requiring accessible parking.
The Avis location on Reseda Blvd is designed to be a one-stop-shop for a wide variety of vehicle rental needs, offering flexibility for both short-term weekend trips and longer-term corporate or personal rentals:
- Car Rental Agency Services: Offering a spectrum of modern, reliable vehicles including fuel-efficient economy and compact cars perfect for local travel, comfortable mid-size and full-size sedans for road trips, and various SUVs for families and cargo.
- Van Rental Agency Services: Specialized in providing minivans and full-size passenger vans, such as the 12- and 15-passenger models, which are ideal for large groups, university sports teams, or organizational outings across California.
- Flexible Rental Periods: Catering to daily, weekly, and extended long-term rentals, allowing for maximum flexibility to suit individual travel plans or business requirements.
- Payment Acceptance: Providing convenient transaction options by accepting major credit cards and debit cards for rental deposits and payments, adhering to standard industry practices.
- Specialty Vehicle Classes: Availability often extends to specialty vehicles like premium cars, luxury SUVs, and in some cases, convertibles—the perfect way to explore the famed Pacific Coast Highway.
This Avis Car Rental location offers several features that are particularly beneficial for its California customer base, emphasizing value and inclusive service:
- Active Military Discounts: Acknowledging the dedicated service of the nation’s military members, this location offers special discount rates for active military personnel, veterans, and their families, often in partnership with programs like WeSalute+.
- Commitment to Accessibility: The facility ensures a welcoming experience for all by providing a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot.
- Easy Online Booking: Customers consistently report that the booking website offers an easy and streamlined process, allowing for quick reservations and price comparison from the comfort of their home or mobile device.
- Competitive Local Pricing: Reviews mention "good prices," indicating that this Northridge branch aims to offer competitive rates for local and extended rentals in the demanding Los Angeles market.
- Broad Service for Local Programs: The branch has been noted to service specific third-party vehicle programs, such as those for rideshare drivers, demonstrating its deep integration into the local economy and diverse rental demand.
For current operating hours, vehicle availability, and general inquiries, customers can reach the Avis Car Rental branch in Northridge using the following information. Given the mention of occasional phone-answering difficulties in customer feedback, it is often recommended that important reservations or time-sensitive inquiries be made through the Avis website or corporate customer service line if the local line is busy.
- Address: 9545 Reseda Blvd, Northridge, CA 91324, USA
- Phone: (818) 718-9960
- Mobile Phone: +1 818-718-9960
For a California user seeking dependable and flexible transportation in the Northridge area, choosing Avis Car Rental on Reseda Blvd offers several compelling advantages that make it a worthwhile choice. The primary strength of this location lies in its robust fleet and the ease of its digital booking experience. The availability of everything from economy vehicles for efficient commuting to minivans and passenger vans for group logistics means nearly any rental need can be satisfied by this single agency.
The company's national reputation for competitive pricing and the consistently positive feedback regarding its online interface and transparent pricing model are major drawcards. One customer's experience of easily extending their rental due to a conflicted schedule and still getting a "great price" demonstrates the operational flexibility and value proposition of the branch. Furthermore, the tangible features of active military discounts and excellent physical accessibility—including wheelchair-friendly entrances and parking—make it a welcoming and supportive choice for a wide segment of the community. While some operational challenges like phone response times have been noted, the core service of providing clean, safe, and appropriately priced vehicles for a broad range of customer needs remains a reliable constant. For seamless self-service and great rates, this Avis location is a strong contender for your Northridge car or van rental needs.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos





Avis Car Rental Location
Avis Car Rental
9545 Reseda Blvd, Northridge, CA 91324, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1I’ve rented here in the past but have to say this place has totally went down.1. They refuse to answer the phone for some odd reason. Which can be a pain because of seeing availability and can lead to a hazard such as accidents and car problems.2. I’ve also rented for the uber program and I personally think the workers are keeping some of the vehicles for friends of some sort because every time I’ve recommended people to get a vehicle from this location they will give you a excuse and say they don’t have any vehicles but they have a whole lot of vehicles in their inventory as you can see for yourself next to the building.I’m not sure why they don’t want peoples business but I will be going to file a complaint with corporate to get this situation figured out.
June 21 · SamanthaI had a great experience with the staff and booking website.First time renting a car with them.Easy booking process, good prices.Rented for a weekend gateway, but thankfully, I was instructed of the hours of operation on Sunday, so we'll extend the rental for the next day due to my conflicted schedule. Still, I had a great price.The car was just what I needed to travel safely to my destination.Thank you!
March 01 · Jeannette RuizThis is not for this site in particular but Avis as a company. first off. staff at this location are good people. very helpful and good energy. my complaint is dealing with their customer service over the phone. I was given a vehicle that had underlying mechanical issues, something Avis should always do before sending cars out *especially ones from out of state* is to do a full mechanical inspection.... after getting to my destination late at night i had a issue that could of costed our lives. addressing this to Avis, they deemed it as an " inconvenience" as if loss of a life is an inconvenience for someone.. they towed us 3 hours away from our travel plans while they had closer locations, trust me i dont see the logic in that one. When we finally got there, they handed us a dirty car with a low tank of gas as a quick replacement ( had human hair on the headrest and food residue) one month later. i get Avis pulling 450$ out of my account as a "cleaning fee" for the vehicle that was towed. (which we only had for one full day) with close up photos of the carpet where you place your feet saying theres and excessive amount of animal hair. we had no animals and i can literally count the hairs in the photo. i dont see the logic with their actions and even customer service deemed it something that shouldnt of happened and reversed it instantly and now i have to wait days for my money to come back to me because avis attempted to scam me. Not a good impression. i asked what avis is going to do for me since they have caused such a headache with this and they told me they wont do anything to help a customer out. practically telling me they dont care to help out after their mistakes. ive been dealing with them over the phone for the past month but i want ot make this public to show avis im being serious about this and i want avis to take responsibility for their mistakes and actions.
April 15 · Nick HutchinsonLocation will intentionally not let you rent out uber cars for some reason and goodluck trying to get a hold of them on the phone they will refuse to answer. Also if you go in person the workers are very rude.
June 21 · HelenBy far one of the worst rental companies I’ve ever used. The guy didn’t even bother to do a walk around around the car beforehand so I had to take my own pictures just to be safe. He just handed me the keys and walked away. And then I when I came to return the car because it’s such a bad company that apparently people hardly ever use the office was closed so I had to drive 25 minutes away to their only other office that was open
November 09 · Jason Gurvitz
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