Hertz Car Rental - FBO - Us Airport Hangar 7 - Rochester (ROC) Introduce
For New York residents and visitors arriving in Rochester via private or non-commercial aviation, or for those seeking a dedicated rental experience near the Frederick Douglass Greater Rochester International Airport (ROC), the Hertz Car Rental - FBO - Us Airport Hangar 7 - Rochester (ROC) location provides a specialized and professional service. This branch is a dedicated Car Rental Agency that operates slightly differently from the main terminal desk, catering to a premium or specialized customer base, typically associated with Fixed Base Operators (FBOs) and private travel.
Situated conveniently close to the airport campus, this Hertz location on Scottsville Road maintains the global brand’s commitment to providing a large fleet of reliable, well-maintained vehicles. Whether you are traveling for business across Western New York, visiting family, or planning a scenic drive through the Finger Lakes region, you can expect an efficient and well-organized rental experience. As one customer noted, the staff here is consistently "very helpful," underscoring the friendly, professional service that is paramount at this dedicated site.
Choosing a dedicated FBO location often means benefiting from a faster, less congested rental process than the main terminal desks, offering a smoother transition from the air to the road. This efficiency, combined with Hertz's renowned fleet selection, ensures that your New York travel starts on the right foot.
For planning your rental, the operational hours for the Hertz FBO Hangar 7 location are typically:
- Monday – Friday: 7:00 AM – 10:00 PM
- Saturday – Sunday: 7:00 AM – 7:00 PM
These extensive hours are designed to accommodate a wide range of flight arrivals and departures, providing maximum flexibility for your itinerary. However, due to the specialized nature of FBO services, it is always recommended to confirm your specific pick-up and drop-off times directly with the branch.
Location and Accessibility
The Hertz FBO branch is located at 1265 Scottsville Rd, Rochester, NY 14624, USA. This prime location is integral to the overall convenience of the rental process for those traveling through Rochester's airport area.
Key aspects of the location and accessibility include:
- Airport Proximity: Although distinct from the main terminal's rental counter (located on Brooks Avenue), this location is directly within the greater airport operational zone, providing easy access to those utilizing FBO services or arriving via private aircraft.
- Major Road Access: Scottsville Road provides direct access to the Greater Rochester International Airport and quickly connects to major area highways, including I-390, making travel into downtown Rochester or to nearby suburban areas seamless.
- Exceptional Physical Accessibility: The branch is committed to serving all members of the New York community and travelers with mobility needs, featuring:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Convenient Parking: On-site parking is provided for customers, which is a great convenience for those who are being dropped off or need a moment before finalizing their rental paperwork.
Services Offered
The Hertz FBO location offers a comprehensive range of car rental services, backed by the company's global fleet and service standards:
- Diverse Vehicle Classes: The fleet typically includes a full spectrum of vehicle types to suit any travel purpose in New York, from practical Economy and Compact cars for city navigation to comfortable Mid-size and Full-size Sedans.
- Specialized Vehicles: Renters have access to various specialty vehicles, including SUVs, Minivans for family trips, Convertibles for scenic drives through the Finger Lakes, and vehicles from Hertz's premium collections (e.g., Prestige, Adrenaline), and increasingly, Electric Vehicles (EVs).
- One-Way Rentals: For New Yorkers needing to drive to or from destinations outside the Rochester area—such as Buffalo, Syracuse, or even downstate to NYC—Hertz offers flexible one-way rental options (though an intercity fee may apply).
- Optional Protection and Add-Ons: Customers can add on various forms of protection, such as Loss Damage Waiver (LDW), as well as useful extras like Portable GPS devices and child safety seats (infant, child, and booster seats).
- Multiple Payment Options: The agency facilitates easy transactions by accepting all major Credit cards, Debit cards, and modern NFC mobile payments, providing convenience for both reservation and deposit requirements.
- Membership Program Benefits: Customers enrolled in the Hertz Gold Plus Rewards program can enjoy benefits like expedited service, counter bypass (at select locations), and the ability to earn rewards toward free rental days.
- International Customer Service: Hertz provides specific guidance for customers traveling with non-U.S. issued driver’s licenses, requiring a valid license and passport, ensuring a smooth process for global travelers arriving in Rochester.
Features / Highlights
Choosing the Hertz FBO - Hangar 7 branch provides several key advantages for Rochester-area renters:
- Dedicated FBO Service: This location specializes in offering a more bespoke and efficient rental experience, often resulting in shorter wait times and more personalized attention, highly valued by business travelers and those with tight schedules.
- High-Quality Fleet: Hertz is known for maintaining a high-quality, modern fleet, with vehicles backed by a commitment to cleanliness and regular maintenance, providing confidence on New York roads.
- Proactive and Helpful Staff: Positive customer feedback specifically highlights the staff's helpful nature, indicating a team that is dedicated to professional, problem-solving service.
- Technological Payment Flexibility: The acceptance of NFC mobile payments aligns with modern customer expectations for quick, contact-less transactions.
- Discounts for Travelers 50 and Over: Hertz offers special rate programs, such as savings of up to 20% off base rates for travelers who are 50 and over, providing a great value proposition for many New York State seniors.
- New York State-Specific Policies: The agency operates with strict adherence to New York State regulations regarding insurance products and rental agreements, providing clarity and compliance for local residents.
Contact Information
To secure a reservation, inquire about vehicle availability, or confirm operating hours, please use the following contact details:
Address: 1265 Scottsville Rd, Rochester, NY 14624, USA
Phone: (585) 328-3702
Mobile Phone: +1 585-328-3702
It is best practice to call the branch directly to discuss any specialized needs, such as FBO coordination or specific vehicle reservations.
What is worth choosing
For New York residents and business travelers in the Rochester area, the Hertz Car Rental - FBO - Us Airport Hangar 7 location is the preferred choice for a seamless, high-quality rental experience. What truly sets this agency apart is its blend of specialized service and commitment to customer support, as attested by customers praising the "very helpful" staff. By operating from the FBO area on Scottsville Road, this location manages to provide the extensive fleet options and reliability of a major brand while often bypassing the congestion of the main airport terminal.
Choosing this Hertz branch means you benefit from guaranteed accessibility, modern payment methods, and flexible hours designed to meet various travel schedules. For anyone needing a rental in the Rochester area—whether a premium vehicle for a business trip or a comfortable SUV for exploring Upstate New York—this FBO location provides a professional, quick, and ultimately more enjoyable start to your journey.
Hertz Car Rental - FBO - Us Airport Hangar 7 - Rochester (ROC) Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- On-site parking
Hertz Car Rental - FBO - Us Airport Hangar 7 - Rochester (ROC) Photos
Hertz Car Rental - FBO - Us Airport Hangar 7 - Rochester (ROC) Location
Hertz Car Rental - FBO - Us Airport Hangar 7 - Rochester (ROC)
1265 Scottsville Rd, Rochester, NY 14624, USA
Hertz Car Rental - FBO - Us Airport Hangar 7 - Rochester (ROC) Reviews
Staff was very helpful
August 21 · Mike Foth
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