Hertz Car Rental - Newport Beach - Birch Street

- 4043 Birch St, Newport Beach, CA 92660

For residents and visitors in the heart of Orange County, the Hertz Car Rental location on Birch Street in Newport Beach serves as a key access point for reliable transportation. As a well-established Car Rental Agency, this branch offers a variety of vehicles to meet diverse local needs, whether you are planning a scenic drive along the Pacific Coast Highway, require a temporary replacement vehicle during repairs, or need a larger commercial solution.

This location is not just for passenger cars; it also specifically provides Cargo Van Rental services. This makes it a valuable resource for local businesses, homeowners managing a move, or anyone needing to haul gear that won't fit in a standard vehicle. The combination of a convenient neighborhood location and a fleet that includes utility vehicles means most Orange County users can find the right fit here.

However, potential renters in the California area should note that, as with any high-volume rental location, customer experiences can vary. While the facility offers key amenities, some customers have expressed disappointment regarding vehicle condition and service transparency. For example, one customer noted issues with a rental vehicle—specifically a Tesla Model 3—citing a low battery charge, cleanliness concerns, a strong odor, and cosmetic/structural damage upon issue, alongside an unexpected “transfer exchange fuel and service” charge on the receipt. While the customer service team eventually facilitated a vehicle exchange at a nearby location, the lack of follow-up on the erroneous fee remains an issue for the user. Another customer experienced a prolonged wait due to an "inventory issue" and an unnecessary car wash delay, resulting in receiving a wet car with less than a half tank of fuel. These reports underscore the importance of customers performing a thorough vehicle inspection and carefully reviewing their receipts before leaving the counter, ensuring all details of the rental contract are confirmed upfront.

Location and Accessibility

The Hertz Car Rental branch is perfectly situated in a high-demand, easily accessible area of Orange County at 4043 Birch St, Newport Beach, CA 92660, USA. This location is strategically positioned near major business parks, residential neighborhoods, and provides quick access to the 73 Toll Road and the 405 Freeway, connecting renters seamlessly to Irvine, Costa Mesa, and John Wayne Airport (SNA) without needing to be right in the airport traffic hub.

The facility demonstrates a strong commitment to accessibility, offering a comprehensive set of features to accommodate all customers. These include a certified Wheelchair Accessible Entrance, dedicated Wheelchair Accessible Parking Lot, a public Wheelchair Accessible Restroom, and appropriate Wheelchair Accessible Seating within the office. These features ensure that the entire rental experience, from parking to signing the paperwork, is convenient and respectful of all mobility needs.

Services Offered

The Hertz Car Rental on Birch Street provides essential, on-site services for both short-term rentals and commercial needs within the Orange County region:

• Passenger Car Rentals: Offering vehicles across all major rental classes, from cost-effective small cars like the Chevrolet Spark and Ford Focus to mid-size sedans, SUVs, luxury vehicles, and electric vehicles (like the Tesla Model 3), catering to varied budgets and travel requirements across California.
• Cargo Van Rental: Explicitly catering to utility needs, this branch provides vehicles suitable for moving, commercial hauling, or transporting large items that regular passenger cars cannot accommodate.
• Onsite Services: The location provides all necessary Onsite Services, meaning customers can complete the entire rental process—from selection to contract signing and vehicle issue—without needing to travel elsewhere.
• Flexible Payment Options: The branch accepts a variety of payment methods, including major Credit Cards, Debit Cards (subject to rental policy requirements), and modern NFC Mobile Payments for quick, contact-free transactions.
• Insurance and Corporate Rentals: The location is well-equipped to handle rentals arranged through insurance companies for vehicle replacement and manages corporate accounts and long-term contracts for local businesses.

Features / Highlights

The Hertz Newport Beach - Birch Street location includes several notable features designed to enhance customer value and experience:

• Active Military Discounts: The branch offers valuable Active Military Discounts, ensuring service members and their families receive savings on their personal and leisure car rentals.
• Full Accessibility: With a Wheelchair Accessible Entrance, Parking Lot, Restroom, and Seating, the entire facility is designed to be fully inclusive and convenient for all patrons.
• Dual-Purpose Fleet: The presence of both passenger cars and dedicated Cargo Van Rental options provides a single, convenient location for personal travel and logistical needs.
• Modern Payment Technology: Acceptance of NFC Mobile Payments caters to the modern customer seeking rapid, secure, and contactless transaction methods.
• Gold Plus Rewards Access: As a Hertz location, it supports the Hertz Gold Plus Rewards program, allowing frequent renters to accrue points, potentially bypass the counter, and earn other loyalty benefits.

Contact Information

For all reservation inquiries, vehicle requests, or service questions at the Newport Beach Hertz branch, please use the contact information provided below. It is always recommended to confirm current business hours, especially on weekends, as they may vary.

Address: 4043 Birch St, Newport Beach, CA 92660, USA

Phone: (949) 724-1602

Mobile Phone: +1 949-724-1602

What is Worth Choosing

The Hertz Car Rental on Birch Street in Newport Beach is an invaluable resource for its strategic location and comprehensive fleet. Its ability to serve as a Cargo Van Rental provider in addition to a standard Car Rental Agency makes it a versatile choice for the local Orange County community. The commitment to inclusivity, demonstrated by the full accessibility features and the offering of Active Military Discounts, highlights the branch's efforts to serve a broad segment of the California population.

However, based on customer feedback, prospective renters should approach the rental process proactively to ensure a positive experience. It is highly advised to take the time to inspect the vehicle's condition, battery charge level (especially for electric vehicles like the Tesla Model 3), and fuel level before leaving the lot. Crucially, all customers should insist on reviewing their final rental agreement and receipt thoroughly at the counter before departing and ensure that any charges, such as unexpected "transfer exchange fuel and service" fees, are explained and resolved by the manager, Amber Rose, or the assisting staff, Crystal and Omar, prior to the end of the transaction. By being prepared and diligent, customers can best utilize the advantages of this convenient location, including its onsite services and variety of vehicles, for a successful rental experience in Southern California.

Hertz Car Rental - Newport Beach - Birch Street

4043 Birch St, Newport Beach, CA 92660, USA