Avis Car Rental

- 1225 Jefferson Rd, Rochester, NY 14623

For residents and visitors in the greater Rochester area of New York, reliable ground transportation is essential, whether you're traveling across the state for a weekend getaway, needing a temporary vehicle while your car is in the shop, or organizing group travel. Avis Car Rental, situated conveniently at 1225 Jefferson Road, stands as a well-established provider, offering a wide array of vehicles ranging from standard passenger cars to specialty van rentals. This local branch of the nationally recognized brand serves the community with the reliability and fleet options associated with Avis, making it a common choice for various rental needs in the western New York region.

While the Avis brand represents a commitment to service, the customer experience at any given local branch can vary. It is important for local users to be aware of policies, especially regarding non-airport locations and their specific operating hours and local practices. The location is known for offering certain discounts, such as for active military personnel, which provides tangible value to a key segment of the New York community. However, as documented by customer feedback, potential renters should always verify all reservation details, operating hours, vehicle condition, and final pricing before signing any agreements to ensure a smooth and satisfying experience.

Location and Accessibility: The Jefferson Road Advantage

The Avis Car Rental at 1225 Jefferson Road is an easily accessible "off-airport" location, strategically placed to serve the residential and commercial areas around Rochester, NY, without the typical congestion or fees associated with airport terminals. The location is situated near the Frontier Commons Mall, a key commercial hub that makes it simple for local New Yorkers to incorporate a vehicle pick-up or drop-off into their daily errands or routine travel plans.

The specific operating hours for this neighborhood branch are crucial for planning your rental, especially for weekend needs:

• Monday - Friday: 8:00 AM - 6:00 PM
• Saturday: 8:00 AM - 2:00 PM
• Sunday: 9:00 AM - 2:00 PM

The shorter operating window on weekends means that renters must adhere strictly to these times for pick-ups and returns to avoid potential additional charges, as noted in customer experiences regarding early closures and late returns. For added convenience and adherence to federal standards, the location offers key accessibility features:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Services Offered: Catering to Diverse New York Travel Needs

As both a Car Rental Agency and a Van Rental Agency, the Avis location at 1225 Jefferson Road provides a diverse fleet and complementary services to meet various transportation requirements for local residents and travelers to the New York region.

• Full Range of Passenger Cars: The fleet typically includes economy and compact cars perfect for city driving and fuel efficiency, intermediate and full-size sedans for business and comfort, and various classes of SUVs (Intermediate, Standard, Premium) suitable for family trips or navigating New York's variable weather.
• Van Rental Agency Services: This location specializes in larger vehicle rentals, including Minivans (like the Chrysler Pacifica) and Passenger Vans (such as 12- or 15-passenger models), making it a valuable resource for local churches, sports teams, and large family outings.
• One-Way Rentals: Avis generally facilitates one-way rentals, allowing customers to pick up a vehicle in Rochester and drop it off at another Avis location, such as a different city in New York or another state, though drop-off charges may apply.
• Optional Rental Add-ons: Standard Avis services include the option to add extra equipment such as GPS navigation units, child safety seats, and the provision for an additional driver (often at a daily fee).
• Flexible Payment Methods: For ease of transaction, the location accepts major Credit Cards and Debit Cards for payment. It is important to note that specific requirements and deposit holds may differ when using a debit card, so customers should confirm policies prior to rental.

Features and Highlights: Value and Policy Considerations

This Avis location, operating under the established brand, offers certain benefits that attract local renters, alongside general policies that customers must observe.

• Active Military Discounts: A key highlight is the offering of special discounts for active military personnel, a valuable feature that supports service members in the New York community with reduced rental rates.
• Avis Preferred Membership: Frequent renters can benefit from the Avis Preferred loyalty program, which aims to provide faster service, priority counters, and other perks, enhancing the overall rental flow, especially during busy periods.
• After-Hours Return Options: While the counter has strict closing times, the location is noted to support after-hours returns using a secure drop-off box, though customers must be aware that liability for the vehicle remains until a staff member officially checks it in the following business day.
• Fuel Policy Awareness: Like many rental agencies, Avis uses a 'full-to-full' or prepaid fuel option. Renters should ensure the tank is full upon pick-up, and return it full, or purchase a fuel option to avoid costly refueling charges, a point of general importance that customer reviews underscore.
• Strict Adherence to Operating Hours: The customer feedback explicitly highlights that published closing times (e.g., 2:00 PM on Sunday) are strictly enforced, and unexpected changes or late returns can lead to significant additional charges, including fees for an extra day of rental.

Contact Information: Securing Your Reservation

For making reservations, confirming vehicle availability (especially for specialty vans), or clarifying policies regarding pick-up windows and pricing adjustments, contacting the local Avis branch directly is highly recommended, as New Yorkers often prefer to deal with a local representative rather than a centralized call center.

Address: 1225 Jefferson Rd, Rochester, NY 14623, USA
Phone: (585) 427-8170
Mobile Phone (Direct Line): +1 585-427-8170

It is advisable to use the direct local number for inquiries about existing reservations, particularly if there are concerns about pick-up times, vehicle readiness, or final billing discrepancies, as this increases the chance of speaking with the local team who completed the rental agreement.

What is Worth Choosing Avis Car Rental at 1225 Jefferson Road

The Avis Car Rental at 1225 Jefferson Road is an excellent choice for New York residents and travelers seeking a diverse rental fleet outside of the busy airport environment. Its key value proposition lies in the convenience of its location near major shopping centers and its comprehensive offerings, including specialized van rentals.

• Local Convenience for Residents: Being an off-airport location, it is ideal for local Rochester residents whose own cars are undergoing maintenance, offering easy access and less hassle than airport rental counters.
• Military Savings: The active military discount provides a valuable cost-saving benefit that directly serves and honors the local military community.
• Group Travel Capability: The availability of passenger vans and minivans makes it a go-to option for organizations, schools, or large families needing to transport groups for events, trips to upstate parks, or moving projects.

However, potential renters must be proactive in managing their experience. While the brand offers great services, the local execution requires customer diligence:

• Confirm the final price and all charges before accepting the vehicle, and do not rely solely on verbal assurances regarding charges "falling off."
• Inspect the vehicle thoroughly—both cleanliness and maintenance issues (e.g., registration expiration, gas tank level)—and report them immediately before leaving the lot.
• Adhere strictly to the limited weekend operating hours to avoid unexpected late return fees.

For the New York user who is prepared to be thorough with their booking and inspection process, the Avis location at 1225 Jefferson Road provides a necessary and convenient local source for a variety of rental vehicles, underpinned by national brand support and a helpful military discount program.

Avis Car Rental

1225 Jefferson Rd, Rochester, NY 14623, USA