Avis Car Rental Introduce
Avis Car Rental, located conveniently on West Whittier Boulevard in Montebello, CA, is a key component of the transportation network for residents and visitors throughout the greater Los Angeles area. As a globally recognized
Car rental agency
andVan rental agency
, the Montebello location offers the reliability and expansive fleet expected of a major brand while providing essential services to the local California community. Whether you require an economy car for daily errands, a premium vehicle for a business trip, or a large van to transport a group, Avis is positioned to meet a wide variety of mobility needs.The Montebello branch aims to provide comprehensive access to its services. It offers a broad spectrum of vehicle classes, including full-size sedans, SUVs, and passenger vans, all of which are part of the continuously rotating fleet to ensure customers receive modern, well-maintained vehicles. Furthermore, in an effort to accommodate all potential renters, the agency facilitates payments using both
Credit cards
andDebit cards
. This flexible approach to payment, coupled with its accessible physical location, reflects an understanding of the diverse financial needs of its California clientele.One of the standout features of this Avis location is its recognition of service members through
Active military discounts
. This program offers substantial savings on rental rates for active military personnel, veterans, National Guard, Reservists, and their families, a valuable benefit for the large military community within California.However, potential renters in the California area should exercise diligence regarding booking and billing practices. Customer reports, while acknowledging the utility of the service, have pointed to issues where verbal assurances on extended rental rates were not reflected in final charges. One customer reported an instance of a major overcharge, which required three lengthy calls and over three hours of effort to resolve, leading to a significant amount of money being tied up for nearly a week. Another account details disputes over unexpected cleaning fees and pre-existing damages to vehicles that were reported as dirty upon initial receipt. These reviews underscore the importance of always demanding a printed or emailed receipt with the guaranteed daily rate upon any changes or extensions, and meticulously documenting the vehicle’s condition both before leaving and upon return to prevent unforeseen charges.
The Avis Car Rental agency is strategically situated at a convenient and highly trafficked location in Montebello, making it easily reachable from various points in the San Gabriel Valley and East Los Angeles.
Address: 1212 W Whittier Blvd, Montebello, CA 90640, USA
The facility’s presence on West Whittier Boulevard, between Garfield Avenue and Montebello Boulevard, ensures simple driving access for both reservations and returns. In recognition of the need for inclusive service, the location has implemented several key accessibility features. These include a dedicated
Wheelchair accessible entrance
to ensure ease of entry into the office and a designatedWheelchair accessible parking lot
to provide convenient parking options for customers with mobility challenges.Operating Hours:
- Monday – Friday: 8:00 AM – 5:00 PM
- Saturday: 8:00 AM – 4:00 PM
- Sunday: 8:00 AM – 2:00 PM
The extended weekend hours are beneficial for local customers planning weekend trips or needing a rental for non-emergency situations outside of the standard work week.
As both a national
Car rental agency
andVan rental agency
, the Montebello Avis location provides comprehensive services to meet both personal and corporate transportation requirements.- Full Range of Car Rentals: Includes economy, compact (e.g., Kia Rio, Kia Soul), intermediate (e.g., Toyota Corolla), full-size (e.g., Toyota Camry), premium, luxury, and convertible models.
- Utility Vehicle Rentals: Offers a large selection of SUVs (Intermediate, Standard, Premium), as well as
Van rental agency
services, including minivans and large-capacity 12- and 15-passenger vans. Active military discounts
: Provides significant savings on base rental rates for active duty military, veterans, National Guard, Reservists, and their immediate families, typically requiring ID verification.- Corporate and Leisure Bookings: Caters to both direct-bill corporate accounts and individual leisure travelers, ensuring flexibility for all customer types.
- Flexible Payment Acceptance: Allows customers to pay using both
Credit cards
andDebit cards
for added financial flexibility. - Pick-up Service: Available for local customers, though policies and available distance may vary, requiring direct confirmation with the office.
The Montebello Avis location's key features blend the benefits of a national brand with an emphasis on local accessibility and special discounts for key community members.
Active military discounts
: A highly valued benefit offering savings of up to 35% on PAY NOW rates, a significant advantage for the military and veteran community in Southern California.- Extensive Fleet: The availability of vehicles ranging from small economy cars to large 15-passenger vans positions this location as a one-stop-shop for nearly all group and commercial
Van rental agency
needs. - Accessibility Features: The presence of a
Wheelchair accessible entrance
andWheelchair accessible parking lot
ensures the facility is easily navigable for all customers. - Payment Flexibility: The acceptance of
Debit cards
provides an important alternative payment method for customers who may prefer not to use a credit card for their rental deposit or final transaction. - Brand Recognition: Customers benefit from the national roadside assistance and customer support network that comes with renting from a major
Car rental agency
.
To make a reservation, inquire about fleet availability, or confirm the details of your
Active military discounts
eligibility, you may contact the Avis Car Rental Montebello office directly.Address: 1212 W Whittier Blvd, Montebello, CA 90640, USA
Phone:
(323) 726-9901
(Also listed as+1 323-726-9901
)Customers should contact the local office phone number to arrange for pick-up service, if needed, as policies vary by location.
The Avis Car Rental Montebello location is a solid choice for California drivers, particularly those who value the security and selection of a national brand. The most compelling reason to choose this branch is the availability of
Active military discounts
, which offers substantial savings and is an excellent value proposition for service members. Furthermore, the extensive fleet, especially the options provided by theVan rental agency
service—ranging from minivans to 15-passenger vans—makes it ideal for large family excursions, team travel, or light commercial use throughout Southern California.However, in light of customer feedback regarding billing and vehicle condition issues, what is most worth choosing is an extremely cautious approach to the rental process. While the agency offers great features like
Debit cards
acceptance, customers must be proactive to protect themselves. Local users are strongly advised to always:- Demand and receive a written or emailed confirmation of the final daily rate for any reservation extension.
- Thoroughly inspect the vehicle before leaving the lot and take time-stamped photos of any damage or cleanliness issues, such as dirty seats or broken armrests, to avoid being charged erroneous cleaning or damage fees later.
- Maintain clear records of all communication regarding rate changes or disputes to ensure prompt resolution of any billing errors.
By combining the benefits of Avis's expansive fleet and military benefits with a vigilant approach to documentation, Montebello customers can secure the convenient, large-scale, or economy transportation they need for their California travels.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos






Avis Car Rental Location
Avis Car Rental
1212 W Whittier Blvd, Montebello, CA 90640, USA
Avis Car Rental Reviews
pricemoneypick upfeebookemailcleandiscountbusiness daysprepaid
★ 5★ 4★ 3★ 2★ 1My company gives Avis a lot of business. We have a direct bill corporate account and we have employees who travel all over the world. We recently rented a car from this location and it was received dirty. The arm rest in the back was also broken. After two weeks of having the car we finally returned it and wanted to downsize to a smaller SUV. The person at the counter slapped us with $250 cleaning fee and said he was charging us for the broken arm rest. This is the second time we rented a car from this location and the first time was no better, the car was received dirty, but we gave them the benefit of the doubt. That's the only reason we rented from them a second time. In the end we did not downsize the SUV, we just cancelled the reservation and went to Enterprise. I will be disputing the charges with our direct bill account.
October 17 · Desiree RojasI recently had an extremely frustrating experience with Avis that I feel potential renters should be aware of.I initially booked a rental car for one day at $27 a day. The following morning, I called to extend my rental for four additional days, making it a total of five days. At that time, I was told I would remain locked in at the same $27 a day rate.However, after returning the car, I checked my bank account and discovered I had been charged over $900. When I called Avis to dispute this, I was told it was due to a “miscommunication” and that rental rates were “subject to change,” even though I was clearly assured otherwise at the time of the extension.What followed was a nightmare of three lengthy calls to customer service, being passed between supervisors, and spending over three hours on the phone to get someone to finally acknowledge the mistake. In the meantime, $750 of my money was tied up for nearly a week, and now I have to wait another 3 to 5 business days for the refund to actually process.While Avis did eventually correct the error, the process was exhausting and unacceptable. My advice to anyone renting from Avis is this: do not rely on verbal assurances when extending your rental. Always demand a printed or emailed receipt with the guaranteed daily rate, otherwise you may find yourself in the same situation I did, fighting to get back money that never should have been taken in the first place.
August 19 · Adam BlazerTerrible, terrible, terrible. We showed up at the time to pick up our prepaid car. Cesar Chavez who was there at the time nonchalantly told us there are no cars. No other explanation or apology. We asked what to do. He said we can get a car from any other Avis, including in Canada and Australia. We asked what we should do now. He said to go to another Avis. We came to Alhambra and they charged us $150 more and again.
July 18 · Mahdi Abbas ManjiDon't waste your time trying to rent a vehicle from here. if you already have a reservation cancel and book with another company or another location!! Rude no explanations they just said they have no cars and that's it. I asked what about my reservation and why wasn't I called they basically said they don't care 😂.Wouldn't have been so upset if the owner or representative just explained nicely and try to point me in the right direction. Instead of being rude and short and basically say get lost
August 18 · Peter NI would rate zero stars if I could. Horrible experience. Reserved a truck weeks in advance only to be told that that did not have a truck for me. In fact did not have ANY trucks for rent. I was subsequently charged a $50 cancellation fee after THEY failed to provide me with a vehicle. I've spent hours on the phone with customer service and sent multiple emails. They've promised each time to refund me. It's been months and still no refund. Franchise location was bad but customer service at the company level is atrocious. Spend your hard earned money elsewhere. They do not deserve it.
May 02 · Jason Keller
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