Avis Introduce
For residents and visitors in the heart of the Peninsula, just south of San Francisco, Avis Car Rental at 1440 San Mateo Ave in South San Francisco offers a convenient and accessible option for personal or business transportation. As a well-established global car rental agency, this Avis location provides a reliable gateway to exploring all that Northern California has to offer, from the vibrant urban landscape of the Bay Area to the breathtaking natural beauty of the Pacific coast and beyond. Unlike the major airport hubs, this neighborhood branch can sometimes provide a more streamlined and faster counter experience, which is a major positive for local users who value efficiency.
The core service revolves around connecting customers with a broad and modern fleet of vehicles, designed to suit virtually any travel requirement in California. Whether you need a compact car for navigating the city's streets and finding tight parking spaces, a spacious SUV for a family trip to Lake Tahoe, or a premium sedan for a professional engagement in Silicon Valley, Avis maintains a selection intended to meet these varied needs. Customers who frequent this location often praise the staff's professionalism and the speed of service, reporting a quick and courteous transaction process that contrasts sharply with the long lines often found at large airport-based rental centers. However, as with any high-volume service provider, it is wise for renters to be diligent with all documentation, as isolated but serious customer complaints have surfaced regarding issues with extra charges and prolonged pending holds on payment cards after the rental period is complete. Transparency and clear communication regarding final charges remain a critical factor in ensuring a positive overall experience.
The South San Francisco Avis location enjoys a highly practical position just off the major thoroughfares of the Peninsula, making it easy to access for local residents and those arriving in the area via local transit or taxi/rideshare services.
- Address: 1440 San Mateo Ave, South San Francisco, CA 94080, USA
Accessibility: The facility’s off-airport location offers a quieter, more local atmosphere than the major SFO center. It is situated near the major north-south highways, including US-101 and Interstate 280, providing immediate access for travelers looking to quickly head north into San Francisco or south down the Peninsula. Importantly, the location is designed with all customers in mind, featuring a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot. This commitment to accessibility ensures a smooth transition from arrival to vehicle pick-up for everyone. Given its neighborhood setting, customers should check the exact operating hours, as they typically differ from 24/7 airport branches.
Avis, globally recognized for its full-service car rental operations, offers a robust set of services tailored for both short-term convenience and long-term rental needs in the greater California area.
The primary services provided at this agency location include:
- Extensive Fleet Options: Offering a wide range of car classes including Economy (e.g., Kia Rio), Compact, Intermediate (e.g., Toyota Corolla), Full-Size (e.g., Toyota Camry), SUVs (e.g., Toyota Rav4, Chevrolet Suburban), Minivans (e.g., Chrysler Pacifica), Luxury, and specialty vehicles like Convertibles.
- Flexible Rental Durations: Catering to short-term daily rentals as well as weekly, monthly, and long-term rentals, ideal for extended California business assignments or lengthy vacation stays.
- Insurance and Waiver Options: Providing various coverage choices, such as Loss Damage Waiver (LDW), to reduce a renter's financial responsibility for damage or theft of the vehicle.
- Payment Variety: Accepting most major credit cards and debit cards for payment. However, renters must be aware that using a debit card at the time of rental is subject to strict policies, including a potential credit check and larger authorization holds ($250 USD or more) on the card for a security deposit, which may affect available bank funds for up to 10 business days after the return.
- Optional Equipment: Availability of essential accessories, such as GPS navigation systems and child safety seats (infant, toddler, and booster), for an added daily fee, to ensure a safer and more convenient journey across California.
- Avis Preferred Program: Providing a loyalty program to accelerate the rental process and potentially offer discounts, upgrades, and other member benefits for frequent renters.
Avis at the South San Francisco location is highlighted by its commitment to an efficient, professional, and accessible rental experience, setting it apart from the often chaotic environment of nearby airport locations.
Key features and operational highlights include:
- Fast and Courteous Service: Numerous customer reviews point to the staff being quick, efficient, and professional, suggesting a highly customer-focused operation, which translates to minimal wait times for vehicle pick-up.
- Convenient Off-Airport Access: An ideal choice for Peninsula residents or travelers not flying into SFO, offering a convenient pickup and drop-off point away from the airport traffic congestion.
- High Customer Satisfaction with Service Speed: The location has earned a reputation among many local users for consistently providing fast service, ensuring renters can get on the road to their California destination quickly.
- Accessibility Provisions: Fully equipped with a wheelchair accessible entrance and parking lot, ensuring all customers can comfortably access the rental agency's services.
- Credit and Debit Card Acceptance: Providing payment flexibility, though customers must be fully aware of the distinct and stringent policies surrounding the use of a debit card for the required security hold at the time of rental.
- Monthly and Long-Term Rental Specials: Regularly offering competitive rates and flexible terms for long-term rentals, making it a viable option for seasonal workers, those needing a temporary replacement vehicle, or travelers on extended California vacations.
For general questions, booking information, or to speak directly with a representative at the South San Francisco office, please use the following contact details.
- Address: 1440 San Mateo Ave, South San Francisco, CA 94080, USA
- Phone: (650) 876-0186
For those located in or traveling to the San Francisco Peninsula, choosing the Avis Car Rental location at 1440 San Mateo Ave is a decision that primarily rewards those who value efficiency, speed, and local convenience. The consistent positive feedback regarding the fast and courteous service is a strong indicator that this branch often operates at a high level of customer throughput and professionalism, which is an invaluable benefit in a high-traffic area like the Bay Area. Instead of dealing with the inevitable delays associated with airport rental centers, local users can often experience a much smoother process here.
However, the importance of meticulous attention to the final bill and any pending card holds cannot be overstated. While service at the counter is fast, some customers have encountered frustrating, long-lasting issues with unexpected extra charges and security holds on their accounts, sometimes requiring multiple follow-up calls to resolve. Renters, especially those relying on debit cards for the required deposit, must be fully prepared for the possibility of a significant portion of their funds being unavailable for an extended period after returning the vehicle. Therefore, the key to a successful rental here lies in combining the benefit of their generally excellent and speedy front-line service with a proactive approach to scrutinizing all billing and payment card holds. If you are a local user needing a quick, reliable rental and are prepared to monitor your financial statement for a few weeks post-rental, Avis on San Mateo Ave is worth choosing for its convenience and rapid service.
Avis Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Photos
Avis Location
Avis
1440 San Mateo Ave, South San Francisco, CA 94080, USA
Avis Reviews
There are cars like any other car rental companies. but the difference from others is the attention is FAST and EFFICIENT and CORTEOUS. All my experiences there has been the same. Thumbs up !!!
May 12 · shizuo kanemotoHorrible service and scams. I rented here for a weekly car rental and had to call every week to get extra charges and extra pending holds removed. Some pending charges would last for over 30 days and be extra charges for no reason.
July 29 · L metayerIt's a nightmare to go there because they toll my rental car to Oakland area and promise to return my belonging to 1440 Sam metao ave on 14/4-15/4 including my D.L.and cridet cards which they never do...
April 17 · Andy ChanAbsolutely never coming here again!!!! Payless/Avis/Uber car rental associate was the worst car rental/employee i have seen! We arrive for our reservation after driving from Santa Rosa to Napa(where they didn't have any vehicles) then to south san francisco after confirming there was a car to pick up. Get to this location and another person had picked up an electric car that wasn't charging to return it. The employee was screaming at the man from the door and refusing to complete a transfer of the car for uber. There was only one other car rental before us and we were there for over 2 hours. The employee was so incompetent that we had to help them do most of their reservation/car rental. After he finally finishes that rental, ours was already reserved and confirmed, just needed to be processed and paid. For him to tell us the car we came for isn’t there, and only electric car available. He answers the phone while we are paying and smashes it into the floor breaking it. Then the card says insufficient funds even though there was plenty over the transaction in the account. He says i can't help you come back tomorrow a kicks us out. Then as we are loading my 2 babies into their carseats he comes out and yells at us to get off the property because he is locking the gates. My baby was screaming and barely in her seat. I will be sending a formal complaint to all companies corperate that are associated with this payless/avis/uber rental location.
May 23 · Patricia GarciaI stopped by this location on 06.12. I had read the bad reviews before i came here. I even called in to check availability. Even tho i was hesitant after the bad reviews, i left very satisfied with the service. There was only 1 employee on the clock dealing with everyone, but he was quick, responsive, respectful and competent %100. Maybe they hired new staff, or something changed but definitely much better customer service!
June 12 · arda b
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