Avis Car Rental Introduce
Whether you're a California resident planning a weekend escape, need a temporary replacement vehicle, or are managing local business logistics, securing the right transportation is essential. The Avis Car Rental location in Santa Fe Springs, California, serves as a key local resource for a wide range of personal and commercial rental needs. As a nationally recognized brand, this local branch aims to provide reliable car and van rental options backed by professional service. For those navigating the greater Los Angeles area or embarking on a longer California road trip, having access to a convenient, well-equipped rental agency can significantly smooth your travel plans.
The importance of a reliable vehicle in Southern California simply cannot be overstated. From the sprawling urban centers to the coastal highways, a dependable rental from a trusted provider like Avis can offer the freedom and flexibility required to fully experience everything the Golden State has to offer. This particular location caters to both the individual traveler seeking a compact car and local businesses needing larger van rental options for commercial purposes.
As a consumer, it's always wise to be aware of the range of experiences shared by previous customers. Some reviews for this specific location mention instances of vehicles not being cleaned to a high standard upon pickup and issues with receiving a pre-booked vehicle type. One review even recounted an extremely serious incident involving finding illicit materials in a returned vehicle, which was reportedly met with a disappointing response from staff and corporate. While Avis is an established, international brand, experiences at individual local branches can vary. When utilizing this or any other car rental service, customers in California are encouraged to inspect their rental thoroughly before leaving the lot, confirm the cleanliness and condition of the vehicle, and address any concerns immediately with the local agents. Knowledge of company policies and having reservation details readily available can assist in navigating the rental process smoothly.
The Avis Car Rental agency in Santa Fe Springs is strategically situated for easy access by California drivers. You'll find the branch conveniently located at 13770 Firestone Blvd, Santa Fe Springs, CA 90670, USA. This address places it near major transportation arteries in the area, providing a straightforward route for both pickup and drop-off, particularly for those traveling along Firestone Boulevard or using the nearby interstate systems.
A key feature of this location is its dedication to accessibility. The facility offers features to accommodate customers with mobility needs, which is a significant factor when selecting a service provider. Specifically, the location provides a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring that all customers can navigate the facility and rental process with greater ease. These features underscore an effort to provide inclusive service to the Southern California community.
As a full-service car rental agency, this Avis location provides a comprehensive array of vehicles and services designed to meet diverse local travel and transport needs.
- Car Rental Agency Services: The core offering includes a broad selection of cars, ranging from fuel-efficient economy and compact models perfect for navigating Los Angeles traffic to full-size sedans, SUVs for family trips, and convertibles for cruising the California coastline.
- Van Rental Agency Services: For group transportation, larger families, or commercial deliveries, the location also functions as a Van rental agency, offering vehicles like passenger vans (e.g., 12- and 15-passenger vans) and minivans.
- Reservations and Pick-up: Customers can typically book online or over the phone and may be able to utilize a free pick-up service by calling the location directly prior to their rental.
- Payment Options: For customer convenience, the location accepts multiple forms of payment, including Credit cards, Debit cards, and modern NFC mobile payments (like Apple Pay or Google Pay).
Beyond the basic vehicle rental, this Avis branch offers several customer-focused highlights that California residents and visitors should note when making a reservation.
- Active Military Discounts: A notable feature is the availability of Active military discounts, demonstrating a commitment to supporting service members and their families. This can result in significant savings on rental rates for those who qualify.
- Physical Accessibility: The presence of a Wheelchair accessible entrance and Wheelchair accessible parking lot makes the rental process more manageable for customers with disabilities.
- Diverse Fleet: Offering both Car rental agency and Van rental agency services means the location is equipped to handle a wider spectrum of needs, from individual travel to large group movements or cargo transport.
- Digital Payment Convenience: Accepting NFC mobile payments alongside traditional credit and debit cards provides quick, secure, and touchless payment options at the counter.
For reservations, inquiries about vehicle availability, or to coordinate a pick-up service, you can reach the Avis Car Rental location in Santa Fe Springs using the following details:
Address: 13770 Firestone Blvd, Santa Fe Springs, CA 90670, USA
Phone: (562) 802-3087
Mobile Phone: +1 562-802-3087
We encourage prospective renters to call ahead to confirm current operating hours and vehicle availability, especially when planning to rent specialty vehicles like vans or when utilizing special services like the military discount or requesting a pick-up.
Choosing Avis Car Rental in Santa Fe Springs is often a choice for a globally recognized rental brand with a significant local presence in California. What makes this location particularly worth considering are the specific features and the breadth of its fleet.
Firstly, the range of vehicle types—from standard cars to specialized vans—is a major draw. For those needing more than a standard sedan, the availability of van rentals at a convenient local address eliminates the need to seek out a separate specialty rental provider. Secondly, the commitment to accessibility is a strong point, ensuring a welcoming experience for all members of the community. The wheelchair-friendly features are essential for inclusive travel planning. Finally, the Active military discounts are a tangible benefit for a valued segment of the California populace, offering real savings.
While some customer feedback indicates potential issues with vehicle cleanliness and customer service responsiveness, which are crucial points for any renter to consider and verify at the time of pickup, the local branch still offers the foundation of a large, reliable fleet and convenient operational features. For a hassle-free experience, it's recommended to book your desired car group well in advance, especially during peak travel seasons, and clearly communicate your specific needs or discount eligibility (like the military discount) upon reservation and arrival. By leveraging the location's accessibility and diverse vehicle options, you can secure the right ride for your journey across Southern California and beyond.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Photos





Avis Car Rental Location
Avis Car Rental
13770 Firestone Blvd, Santa Fe Springs, CA 90670, USA
Avis Car Rental Reviews
cleaningdrivepricessystemsmokingnametankfeepickuptelephone
★ 5★ 4★ 3★ 2★ 1Have been renting vehicles from this location for years. Just picked up a car that I prepaid for a week. While waiting a person returns a car. The representative then gives me the car--without washing or cleaning the vehicle. I did see an attendant drive the vehicle to the back and then back to the front. The vehicle had bird poop on the hood. When I asked to have it cleaned he states "The vehicle is clean to our standards." Also stated, if I rented an high end car, then maybe it would be washed! I guess it's too much to expect a clean car when you rent from this location! (Firestone, Santa Fe Springs)
May 24 · Lydia De MelloSTAY AWAY!!! If I could put ZERO stars I would!! Picked up rental car, opened the sunglasses holder & out fell a baggie of coke, fentanyl or meth, returned to location, female agent said there's nothing they could do about it that they don't deep clean rental cars so there's nothing they or corporate will do about it, so rude & unprofessional. We have 3 small children imagine if they would've found it, or worse we would've gotten pulled over what then?! Avis telephone didn't help either no one seems to understand or care the severity of this we do not know how everyone is so nonchalant about it. They didnt offer to give us another car because god forbid more drugs are hidden somewhere else in the current vehicle. Avis telephone said to go to another Avis & exchange the car BUT I told them it was Memorial weekend and there may not be anymore rentals left. Well it's true NONE of the stores near us had any cars left. This entire experience has left us in shock of how everyone has been so dismissive regarding this situation. We trusted Avis & thought our family would be safe when we rent a car from them and not have to wonder if we are going to have to inspect each car from drugs from now on.
May 25 · Vanessa G.I was unable to pick up my reservation rearrange my whole day including missing work. I had to call and the phone representative said she was able to process everything and I shouldn’t have had any issues in the store. Now I have to pick it up at a different location to avoid her (agent). Please don’t go to this Avis the person working here does not need to work with people if she is not a people person. She said her name was Miriam but had no name tag.
July 09 · Teresa DiazWe rented a vehicle here last week for a one day rental. Not only was the staff highly unprofessional. They decided to charge us a $450 cleaning fee. They had a piece of paper taped to the dashboard about the cleaning fees. So, we made sure to run the vehicle through the car wash and vacuum prior to return. Here is a picture of the "dirt" interior in which they are trying to warrant a $450 charge.No animals were near the vehicle, nor was there any smoking.Do not rent a vehicle at this location.Edit*After calling their corporate office, all fees were waived. The customer service representative stated that they have been having issues with this specific office.
March 25 · Jayce GuillenGreat renting experience from this location. Fast and friendly representatives. Car was clean and smell free. Love that they enforce a non smoking, vehicle overall cleanliness standards, and no pets rule upon return because some people are very dirty. Very appreciative of this effort.
March 09 · Robert Z
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