Enterprise Rent-A-Car Introduce
For residents and visitors navigating the expansive San Fernando Valley—from Chatsworth to Woodland Hills—reliable transportation is non-negotiable. The Enterprise Rent-A-Car branch located on Sherman Way in Canoga Park, CA, stands out not only as a convenient local service but also as a highly-rated provider known for its exceptional customer focus and diverse fleet. This neighborhood location offers a practical alternative to airport rentals, catering specifically to local needs such as replacement vehicles while a personal car is in the shop, quick weekend getaways, or moving group transportation.
The core philosophy of Enterprise, "Take care of customers and employees first, and everything else will follow," is visibly embodied by the staff at this Canoga Park location. Customer reviews frequently highlight the professionalism, friendliness, and efficiency of the team, emphasizing a commitment to a smooth and enjoyable rental experience—a refreshing difference in the often-transactional world of car hire. This commitment to service excellence, paired with the practical advantage of offering both car and van rentals, makes this agency a reliable choice for the community.
Furthermore, this branch proudly identifies as a women-owned business, demonstrating a commitment to local economic diversity and strong community involvement. When you choose to rent here, you are supporting a business with a deeply rooted focus on customer satisfaction and an active commitment to quality, ensuring you receive a clean, well-maintained vehicle for your travels across California and beyond.
Location and Accessibility
Strategically positioned for easy access within the West Valley, the Enterprise Rent-A-Car office is conveniently located at 21330 Sherman Way, Canoga Park, CA 91303, USA. Its prime location near the intersection of Canoga Avenue and Sherman Way positions it near the heart of the area's commercial activities and ensures excellent proximity for residents in Canoga Park, West Hills, Chatsworth, Winnetka, and Reseda.
This neighborhood branch operates with business-friendly hours designed to accommodate the local community’s schedule. Generally, the office is open throughout the weekday (often 8:00 AM to 6:00 PM) and has limited weekend hours (typically 9:00 AM to 1:00 PM on Saturday), but is generally closed on Sunday. It is highly recommended to confirm the current hours of operation directly with the branch when making a reservation, as after-hours return services are typically not available at this neighborhood location.
In line with a commitment to serving all customers in the California community, the facility provides key accessibility features:
- Wheelchair accessible entrance: The main entrance is designed to be fully accessible, allowing for convenient entry and exit for all patrons.
- Wheelchair accessible parking lot: Dedicated parking spaces are clearly marked and available to ensure ease of access for customers requiring mobility assistance.
Services Offered
As a leading car rental agency in the area, Enterprise in Canoga Park provides a comprehensive array of transportation solutions, focusing on quality and flexibility for the local California market.
- Diverse Vehicle Fleet: Customers can choose from an extensive selection of late-model, clean vehicles. The fleet typically includes fuel-efficient economy and compact cars (like the Chevrolet Spark or Ford Focus), midsize and full-size sedans, various SUVs (Compact, Midsize, and Large), luxury cars, and specialty options, ensuring a vehicle for every trip and budget.
- Van and Passenger Rental: The agency is also a designated Van rental agency, offering essential solutions for group or large-item transport. This includes Minivans (e.g., Chrysler Pacifica) for families and Passenger Vans (often 12- and 15-passenger models) for larger organizations or events, which are subject to specific California regulations.
- Local Pick-up Service: Enterprise is known for its customer-centric approach, which includes a complimentary local pick-up and drop-off service. Customers must call the branch directly to arrange this service, which enhances the convenience for those whose personal vehicle is unavailable.
- Flexible Payment Options: To maximize customer convenience, the branch accepts several payment methods:
- Credit cards
- Debit cards (subject to neighborhood location restrictions, which often include address verification and credit checks)
- NFC mobile payments (e.g., Apple Pay, Google Pay)
- Corporate and Replacement Rentals: The office specializes in providing replacement rentals, often coordinating directly with insurance companies, as well as offering tailored rental programs for local businesses.
- Cross-Border Travel: Most standard rental vehicles can be driven throughout the U.S. and into Canada, though restrictions and policies may apply to certain specialty vehicles (like large vans) and all rentals cannot be driven into Mexico.
Features / Highlights
The Canoga Park Enterprise location is particularly noted for several outstanding features that enhance its appeal to the California consumer:
- Exceptional Customer Service Reputation: Consistently highlighted in customer reviews, the branch is known for its proactive communication, professionalism, and commitment to treating each renter with personalized attention, resulting in a smooth and enjoyable process.
- Identifies as Women-Owned: Supporting this location contributes to a locally-focused, women-owned business, aligning with customers' values to empower diverse enterprises within the community.
- Active Military Discounts: In appreciation for their service, Enterprise offers special rates and benefits for active-duty military members, veterans, and government personnel, including a percentage discount off base rates for leisure travel.
- Local Pick-up Service: The provision of a free local pick-up service greatly simplifies the process for residents who are without a vehicle due to maintenance or accident repair.
- Acceptance of Debit Cards and NFC Payments: The willingness to accept debit cards (under certain conditions) and the inclusion of modern NFC mobile payment options increase the accessibility and speed of the rental process.
- Frequent Vehicle Upgrades: Customers often report receiving complimentary upgrades to larger or higher-class vehicles when their reserved model is temporarily unavailable, adding extra value to the rental.
Contact Information
For reservations, questions about vehicle availability, or to arrange local pick-up service, please use the following contact details for the Enterprise Rent-A-Car office in Canoga Park:
Address: 21330 Sherman Way, Canoga Park, CA 91303, USA
Phone: (818) 999-6102
Mobile Phone: +1 818-999-6102
What is worth choosing
The Enterprise Rent-A-Car branch in Canoga Park presents an exceedingly compelling choice for anyone in the San Fernando Valley needing a rental vehicle. Its most significant and verifiable asset is its outstanding commitment to customer service and professionalism, as repeatedly praised by local users. Customers have reported experiences that were not just satisfactory, but truly exceptional, highlighting clear communication, proactive team management, and a charismatic staff who make the rental process effortless.
Beyond the positive service culture, the location offers practical advantages, including a women-owned business identity, dedicated discounts for active military and veterans, and flexibility in payment with the acceptance of debit cards and NFC mobile payments. The availability of both standard passenger cars and various sizes of vans ensures a comprehensive transportation solution for a wide range of needs, from individual commutes to group excursions. While all car rental experiences rely on inventory availability, which can fluctuate, this branch's consistent focus on the customer experience and accessible features makes it a top-tier choice.
For California residents seeking a dependable, friendly, and efficient car rental experience backed by a national network, Enterprise Rent-A-Car on Sherman Way in Canoga Park is a highly recommended option. The documented dedication to professionalism and clear service delivery suggests that customers can book with a high degree of confidence, expecting a smooth and well-managed rental from start to finish.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
21330 Sherman Way, Canoga Park, CA 91303, USA
Enterprise Rent-A-Car Reviews
insurancepick updrivepaycheckjobgentlemanfull sizeemployeesmall car
★ 5★ 4★ 3★ 2★ 1From the moment I started the rental process, the customer service was outstanding. The staff was incredibly friendly, helpful, and went above and beyond to ensure I had everything I needed.Their communication was top-notch. They clearly explained the agreement, the vehicle details, and were very proactive with updates about pickup and drop-off times. I felt well-informed and taken care of throughout the entire rental period.If you are looking for a rental experience with genuinely great customer service and clear communication, Enterprise is the place to go. Highly recommend!
October 13 · Eric VuThis was my best car rental experience ever!! I came in this past Tuesday after Labor Day and this place was completely packed! My mind was literally blown by the professionalism of the entire staff. Lily was at the front desk and handled the crowd of people and directed her fellow team members in such a calm, professional and efficient manner. She was super organized and really moved things right along. I'm not sure if she's the manager but she sure directed the team members and all of the customers very well and all the while she was charismatic. She treated each and every customer as if they were the only customer. I must say that is not an easy thing to pull off unless you truly know your job and enjoy doing your job, which she clearly does. If I could give this Enterprise location 10 stars, I really would. Yelp only allows 5 stars. Thank you so very much Lily for making my car rental experience super smooth and easy and thank you to the entire team there as well!You guys clearly have it together at this location which means whoever the top manager is, they assembled an excellent team! Thanks again :)
September 05 · billy rI'm here for a quick rental on Sherman way in Canoga Park. They are very busy, but tell you the order you're in. They work quickly, and don't leave you wondering if they know your there. It's not a large fleet like at the airport, but the car is nice and runs great. Employees are very professional.
August 21 · Carole RiedingerThe worst companyI booked through phone they asked me Which card I’m going to used I told them debit card and they do the reservation when I got the the pick up location they refused to complete my reservation because I don’t have a credit cardThey cost me under 2 tripsMy truck settings on my hotel I was need small car to be easier to drive it in LA
August 12 · Aziz AlgarniI made a reservation online for a small car that we needed. Nowhere online it said I need to bring all kinds proof of address all because I was paying with debit card. My husband went inside and was immediately racially profiled. The lady wanted two forms of proof of address, especially a lease agreement, pay stub and other crazy request. We showed her three different types of proof and it wasn’t good enough. We rented in that location before and she told us they don’t have anything in their system that we rented there before. Gave us ATTITUDE the entire time like we were dumb.We also offered to pay for the whole amount instead of paying when we return the vehicle, and we were still denied.I HIGHLY RECOMMEND DO NOT GO AND RENT IN THIS PLACE!! unless you have a credit card and is white!
August 21 · Fernanda Garcia
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