Enterprise Rent-A-Car Introduce
For Southern California residents in the bustling San Gabriel Valley, reliable ground transportation is essential, whether commuting to Pasadena, accessing Downtown Los Angeles, or planning a weekend getaway to the California coast or deserts. Enterprise Rent-A-Car at 1300 West Main Street in Alhambra provides a convenient, neighborhood-focused solution for all vehicle rental needs. As a key resource for both short-term rentals—such as insurance replacement vehicles—and long-term travel plans, this branch leverages the strength of the global Enterprise brand with a strong emphasis on personalized, community-oriented service.
The ethos of this particular location is characterized by efficiency and a friendly staff, a factor often highlighted by local customers. While the car rental industry inherently involves paperwork and processing, positive testimonials emphasize that the staff, including individuals like Kolby, are capable of managing busy periods quickly, ensuring a "simple process," and getting customers "in and out hassle free in about 20 minutes." This level of streamlined service is highly valued in the fast-paced environment of Los Angeles County.
It is important for potential renters to note that while service quality, as demonstrated by the speed and friendliness of employees, is generally high, customers should always verify all terms, particularly those related to financial policies. One customer reported a poor experience regarding the timing of a deposit return, underscoring the general industry standard that funds released by the rental agency may still take several business days to be processed and made available by the customer’s bank, despite initial estimates of an "instant" return. Renters should confirm the local branch's specific deposit hold amount and bank processing times upon check-in to manage expectations accurately.
Adding to its unique local profile, the Alhambra Enterprise Rent-A-Car **identifies as women-owned**. This designation is a proud distinction, reflecting leadership diversity and providing local customers with the option to support a community-minded, minority-led enterprise while benefiting from the extensive fleet and resources of a major international company.
Location and Accessibility
Located centrally within the city of Alhambra, this Enterprise branch is conveniently situated at a well-known intersection, making it highly accessible for residents of Alhambra, Monterey Park, San Gabriel, and South Pasadena.
**Address:** 1300 W Main St, Alhambra, CA 91801, USA
The location on West Main Street places it near major thoroughfares, allowing for swift connection to the I-10 freeway for travel throughout the Greater Los Angeles area and to regional attractions like the Rose Bowl. This neighborhood branch avoids the high traffic and lines associated with airport locations, providing a quicker, more convenient rental experience for local users.
The branch adheres to high standards of accessibility, ensuring that all customers can access services with ease:
- **Wheelchair accessible entrance** is provided for unhindered entry into the rental office.
- **Wheelchair accessible parking lot** offers designated, convenient parking spaces directly on site.
Operating hours are typically extensive during the weekday, running from 7:00 AM to 6:00 PM Monday through Friday, with reduced weekend hours (e.g., Saturday from 8:00 AM to 1:00 PM and Sunday from 8:00 AM to 11:00 AM). These hours are specifically tailored to the local community's needs, accommodating early morning pickups for a full day of travel or business use.
Services Offered
As both a Car rental agency and a Van rental agency, the Alhambra branch maintains a broad fleet designed to cater to diverse Southern California lifestyles, from daily commuters to large groups.
- **Diverse Vehicle Classes:** The fleet includes a full range of vehicles: fuel-efficient economy and compact cars (ideal for city parking and saving on gas), midsize and full-size sedans, and more spacious standard, intermediate, and full-size SUVs.
- **Trucks and Specialty Vehicles:** Customers can rent pickup trucks for hauling needs and even a selection of luxury vehicles for a premium driving experience through the Southern California landscape.
- **Extensive Van Selection:** The "Van rental agency" category features minivans (7 or 8-passenger capacity) perfect for family trips to the coast, and larger passenger vans (12 and 15-passenger) for school, community, or corporate group travel. Cargo vans are also available for moving or large deliveries.
- **Modern Payment Flexibility:** The location accepts all major **Credit cards** and **Debit cards**, though debit card rentals are subject to specific deposit and documentation requirements, which must be clarified with the branch. Additionally, the option for **NFC mobile payments** ensures contactless and speedy transactions.
- **Road Trip Capability:** Vehicles rented in the US are generally permitted to be driven throughout the US and Canada, offering flexibility for extended road trips outside of California, though travel to Mexico is typically not allowed.
Features / Highlights
The Alhambra Enterprise branch offers several value-added features that are particularly beneficial to the local San Gabriel Valley community and travelers.
- **Active Military Discounts:** A significant highlight is the provision of **Active military discounts** and special rates for government personnel and veterans, offering tangible savings and showing support for service members in the region.
- **Women-Owned Business:** The branch proudly **identifies as women-owned**, providing a strong local presence and contributing to supplier diversity in the community.
- **Quick and Efficient Service:** Customer reviews praise the staff, specifically mentioning employees like Kolby, for providing excellent service, explaining details clearly, and facilitating a fast, smooth rental process even during peak times.
- **Accessibility for All:** The facility features both a **Wheelchair accessible entrance** and a **Wheelchair accessible parking lot**, making the rental experience convenient and welcoming for customers with mobility considerations.
- **Enterprise Plus® Rewards:** Customers can join the free loyalty program to earn points toward free rental days, providing added value for frequent travelers or those needing long-term rentals.
Contact Information
To check vehicle availability, confirm deposit policies, or arrange for an accommodation (such as adaptive driving devices, which may require 48-72 hours notice), contacting the Alhambra branch directly is recommended.
**Address:** 1300 W Main St, Alhambra, CA 91801, USA
**Phone:** (626) 293-1927
**Mobile Phone:** +1 626-293-1927
What is Worth Choosing
The Enterprise Rent-A-Car location in Alhambra is an excellent choice for individuals and families in the San Gabriel Valley and surrounding Los Angeles County communities. What makes it particularly worthwhile is the blend of **convenience and high-quality, friendly service**, as highlighted by the positive customer experiences.
For local renters, the ability to secure a vehicle—from a fuel-efficient sedan for commuting to a large van for group events—right in the neighborhood, without the complexities and higher prices often found at airports, is invaluable. The added benefits of supporting a **women-owned local business**, benefiting from **active military discounts**, and having modern payment options like **NFC mobile payments** further elevate the value proposition. While all customers should take proactive steps to confirm the specific details of the debit card and deposit return policies to avoid the kind of disappointment reported in some past feedback, the overall service commitment, facility accessibility, and diversity of the fleet make the Alhambra Enterprise branch a reliable and highly recommended choice for your next California drive.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1300 W Main St, Alhambra, CA 91801, USA
Enterprise Rent-A-Car Reviews
pick upteamcleanedmanagernamecallefficientdiscountcompactemployee
★ 5★ 4★ 3★ 2★ 1Had a great experience here the other day. Place was busy but the staff got through the queue quickly. Simple process, friendly employees, and getting my vehicle was super easy, the staffer who assisted me—I believe his name was Kolby—awesome guy! Explained everything clearly, helped me look over the car for any damage already there, answered all of my questions. I was in and out hassle free in about 20 minutes.
September 20 · Andrew MessersmithMonday Sept 29, 12:30pm. First time renting a car. The whole process was fast and easy. Went in at the Alhambra Location. Went inside, no welcome or what so ever. So i checked in. Gave the guy my reservation number. And they asked for my card. Now here where it goes down hill. So the car i chose was $43-$46 ,and Deposit was $300. Now they kept saying that i will get that Deposit back instant or within 24hrs, ok. Next day, i return the car, clean, gas was back as it was from the beginning , half full. Then the guy said that i will get that money back today or within 24hrs. Fair enough, so i guess it’s not Instant anymore. So i waited. Now it’s been past 24hrs. Called the office. They apologized. I told them that they gave me False information. Thats misleading. So i called customer service, cooperate number. Explained to them what happened, they agreed that it was misleading info. But until now… where is my Deposit ??? Honestly this was a Really bad experience Ever! Enterprise should really look into that ASAP! You guys are loosing against BUDGET, AVIS, Uber and even TURO… never renting from you guys again. Disappointed
October 01 · Jajanan BuleCan't say enough good things about the staff at this Enterprise!Brian and Victoria went above and beyond in their helpfulness and patience in getting us situated in a rental car while ours is being repaired.Professional, yet cheerful, they made a long process less painful.Many thanks to them!So..when looking to rent a car..please see Enterprise in Alhambra.They are ready to help!
August 20 · Diana VasquezHi, I’ve books the mini van in advance unfortunately the van wasn’t ready when I got there so I had to wait for someone to clean the vehicle. I wanted the white van but only the black van was gas up and the cleanest. I was getting late to pickup my family at the airport so I just sign off and on my way to LAX. During the trip the passenger window button doesn’t go up but lucky the driver side can control the passenger window. Also, the back middle seat of the driver side headrest never stay up but tilted down so it’s always in the way of the head. I think these issue could had been solved if proper inspection when the vehicle was return. After, returning the mini van I have brought up these issues and the associate has taken notes and was supportive. I will definitely be an Enterprise renter but will test out all button and function of the seats before leaving the business. Despite of these issue we had a great vacation! Thank you Enterprise for offering a huge selection of vehicles.
June 08 · David SmithI've always chosen Enterprise for my rental car needs, and I can't say enough about the amazing staff at the Alhambra location! Their welcoming approach and professionalism make every visit a pleasure. Plus, their timely and cost-effective service really stands out. As a returning customer, I love the added benefits that enhance my experience (points/rewards). Thank you, Enterprise, for your outstanding customer-focused service!
May 28 · Clara Gonzales
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