Hertz Car Rental Fountain Valley

- 18011 Newhope St Suite B, Fountain Valley, CA 92708

For residents and visitors in the central Orange County area, the **Hertz Car Rental Fountain Valley** location on Newhope Street offers a full-service, convenient solution for all your vehicle needs. As a non-airport, neighborhood branch, this location is ideal for local users who require a vehicle for insurance replacements, business travel, weekend getaways, or heavy-duty hauling. Being part of the globally recognized Hertz brand ensures a wide selection of vehicles and a standard of professional service, though like any high-demand service center, customer experiences can vary.

Hertz in Fountain Valley prides itself on catering to a diverse set of needs. Unlike many rental agencies that focus solely on passenger cars, this branch specifically highlights **Cargo Van Rental**, making it a key resource for small businesses, contractors, or local residents tackling a large move or delivery project in Southern California. Furthermore, the agency is deeply engaged in the modern transportation landscape, actively participating in the rideshare economy by facilitating rentals for the Lyft Express Drive program, which often involves high-tech Electric Vehicles (EVs). This focus ensures a cutting-edge fleet designed for both personal and professional use.

Customers approaching this location should be prepared for a focused, yet sometimes high-pressure environment, which is common in successful car rental agencies. Based on customer feedback, while there have been challenging instances involving vehicle readiness, particularly with the specialized EV and fleet vehicles used for rideshare, the staff has shown moments of being "helpful and understanding" in resolving complex issues. This highlights the importance of the staff's dedication to service recovery, a critical element in maintaining customer loyalty in the competitive California market. Transparency and pre-rental inspection are strongly advised, especially when dealing with high-demand specialty vehicles.

The key draw of choosing a major brand like Hertz in a local setting is the access to a diverse, quality fleet combined with convenience features like multiple payment options and specific discounts that truly benefit the California community, such as discounts for active military personnel. Whether you need a small sedan for cruising the Pacific Coast Highway, a large SUV for a family trip to a National Park, or a specialty cargo vehicle, the Fountain Valley branch is positioned to serve a broad range of personal and commercial transportation demands right in the heart of Orange County.

Location and Accessibility

The Hertz Car Rental branch is situated conveniently off the main thoroughfares of Fountain Valley, making it easily accessible for local residents and those traveling between Orange County cities.

• 18011 Newhope St Suite B, Fountain Valley, CA 92708, USA

The facility’s neighborhood location offers a more direct, less stressful experience than navigating the rental car centers at nearby major airports like John Wayne (SNA). The company ensures that the facility is accessible to all customers:

• **Wheelchair Accessible Entrance:** Provides a smooth entry for all customers, including those with mobility challenges.
• **Wheelchair Accessible Parking Lot:** Designated parking ensures convenient access for pick-up and drop-off, making the rental process barrier-free.

Services Offered

Hertz Fountain Valley provides a wide spectrum of rental services, focusing on flexibility and catering to both individual and commercial needs, including specialized programs.

• **Diverse Vehicle Fleet:** Offers a comprehensive selection of vehicle types, including Economy, Sedan (e.g., Chevrolet Malibu), SUVs, Minivans, Pickup Trucks (e.g., Ford F-150), and Electric Vehicles (EVs) like the Polestar 2 or similar models.
• **Cargo Van Rental:** A specialized service providing vans and light-duty trucks for moving, delivery, or commercial hauling needs in the area.
• **Rideshare Vehicle Rentals (Express Drive):** The location actively supports the Lyft Express Drive program, providing eligible drivers with vehicles, often EVs, for rideshare use, which includes basic maintenance and liability protection.
• **Flexible Payment Options:** Accepts all major **Credit cards** as well as **Debit cards**, with the understanding that using a debit card may require additional identification and may be subject to a credit check and an authorization hold.
• **Gold Plus Rewards Program:** Enrollment in Hertz’s loyalty program allows for expedited service, including online check-in and faster returns, a major benefit for frequent California travelers.
• **Refueling and Recharging Options:** Offers various options for handling fuel or EV charging upon return, saving time, though filling up the tank or fully charging the battery before return is generally the most cost-effective approach.
• **Rental Protection and Add-ons:** Provides various protection products, including Loss Damage Waiver (LDW) and Liability Protection, as well as optional amenities like child car seats and GPS systems.

Features / Highlights

This local Hertz branch stands out in the Orange County market for several specific features designed to serve the community.

• **Active Military Discounts:** A significant highlight, offering special rates and benefits to active members of the military as a thank you for their service.
• **Focus on Commercial/Utility Rentals:** The specific availability of **Cargo Van Rental** is a valuable feature for businesses and individuals needing utility vehicles beyond the standard passenger car fleet.
• **EV Fleet Support:** Participation in the Express Drive program ensures access to newer Electric Vehicle models, allowing local customers to experience EV driving for both personal and rideshare purposes.
• **Debit Card Acceptance:** The flexibility to accept **Debit cards** for payment is a key convenience feature for a local, non-airport clientele.
• **Full Accessibility:** The availability of both a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot** makes this branch compliant and convenient for all members of the community.

Contact Information

For making a reservation, clarifying vehicle availability, or seeking customer support for the Fountain Valley branch, please use the following contact information:

• Address: 18011 Newhope St Suite B, Fountain Valley, CA 92708, USA
• Phone: (714) 424-0063
• Mobile Phone: +1 714-424-0063

While specific operating hours were not available, most local Hertz locations in the area typically maintain hours from Monday to Friday, and often shorter hours on Saturday, while being closed on Sunday. It is always recommended to call the listed phone number to confirm the exact hours for your planned visit.

What is Worth Choosing

Hertz Car Rental in Fountain Valley is an excellent choice for California residents who need a car from a major brand but prefer the convenience of a neighborhood location. It is particularly worth choosing for three main reasons:

First, it is a prime spot for those requiring specialty transportation. The focus on **Cargo Van Rental** and the active participation in **EV rideshare programs** means this location stocks vehicles not commonly found at every rental counter, fulfilling unique commercial and eco-friendly needs.

Second, the company demonstrates a strong commitment to community benefits through its **Active military discounts** and the provision of fully **Wheelchair accessible facilities**. This shows a dedication to serving a broad base of local users with respect and convenience.

Finally, while customer reviews suggest a need for careful inspection of vehicles, particularly the specialized fleet, the overall backing of the Hertz brand—with its extensive fleet options, Gold Plus Rewards, and flexible payment methods that include **Debit cards**—provides a reliable and feature-rich rental solution in Orange County. By communicating clearly with staff and taking a few moments to inspect your vehicle before accepting the keys, you can take full advantage of the resources this prominent Fountain Valley location has to offer.

Hertz Car Rental Fountain Valley

18011 Newhope St Suite B, Fountain Valley, CA 92708, USA